Sydney Voss, CAM
Arlington,TX
Summary
Experienced Property Manager, CAM with strong administrative and financial analysis skills, as well as excellent communication and time management abilities. Proficient in conflict resolution and mediation techniques. Committed to efficiently managing daily operations of rental properties. Experienced Property Manager with a robust understanding of property operations and maintenance, including financial management, tenant relations, and regulatory compliance. Strong skills in fostering tenant relationships and negotiating lease agreements to achieve high occupancy rates. Demonstrated ability to implement strategic improvements in property management processes that contribute to operational efficiency and profitability. Adept at managing multiple properties while ensuring optimal client satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Property Manager, CAM
WH Management
Dallas, Texas
12.2024 - Current
- Advised owners on potential improvements or investments that could increase the value of their properties.
- Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
Property Manager, CAM
Valiant Residential
Waxahachie, TX
03.2024 - Current
- Ensured effective profitability and growth of the organization through successful lease renewals
- Handled coordination with vendors for various services such as repairs, renovations, and landscaping
- Ensured that all rent payments were collected on time by following up with delinquent tenants
- Effectively managed tenant relations with proper policy creation and guideline enforcement
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction
- Monitored market trends to ensure competitive pricing structures for units under management
- Offered expert guidance to property owners, highlighting opportunities for enhancing property worth through strategic investments
- Administered and oversaw operations of two Class A HOA properties with efficiency
Property Manager
Valiant Residential
Fort Worth, TX
11.2022 - 03.2024
- Handled resident complaints and expedited maintenance requests
- Collected monthly assessments, rental fees, deposits and payments
- Met with prospective tenants to show property and assess applications or sign leases
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs
- Demonstrated proficiency in fostering and sustaining positive rapport with proprietors and lessees, resulting in lower discomfort levels for both
- Ensured adherence to leasing policies and legal requirements by issuing non-payment notices to delinquent tenants
- Exercised direct supervision over property staff
Leasing Professional
AMBO Properties
Waco, TX
12.2020 - 07.2022
- Successfully maintained a 260-unit Class A property with 95% occupancy.
- Developed and implemented strategies to increase user engagement across social media platforms
- Conducted regular market research to identify industry trends, customer needs, and competitive landscape
- Monitored lease and renewal rental rates with leadership recommendations for change implementation
- Performed regular inspections on buildings, common areas and vacant units, identifying necessary repairs
- Oversaw repairs and enhancements by working closely with maintenance staff
- Managed Assistant Manager, Leasing Agent, and three full-time maintenance staff
- Organized and conducted weekly apartment tours for prospective tenants.
- Assisted prospective tenants in locating available rental units that met their criteria.
- Prepared legal documents such as eviction notices or court filings when needed.
- Conducted regular inspections of rental properties to ensure they are kept up to code and in good condition.
Leasing Consultant
NE Management
Waco, TX
09.2020 - 12.2020
- Assisted property manager in leasing and marketing activities
- Monitored and managed lease agreements with precision
- Prepared monthly financial reports for review by the property manager
- Assisted the property manager in daily administrative tasks such as correspondence typing, call response and appointment scheduling
- Handled complaints from tenants regarding maintenance issues and resolved them promptly
- Developed new policies for tenant leases as well as procedures for handling rent payments and security deposits
- Ensured compliance with all applicable laws related to fair housing practices
- Initiated eviction proceedings when necessary according to state law guidelines
- Advertised vacancies through various media outlets such as newspapers, websites, social media platforms
- Interacted with potential renters during showings providing information about the property features
- Verified credit history and employment status for applications received from prospective tenants
Education
High School Diploma -
Arlington High School
Arlington, TX06.2016
Skills
- Property Management
- CAM Certified
- Database Management
- Business Administration
- Compliance Monitoring
- Business Development
- Contract Negotiation
- Vendor Management
- Maintenance Scheduling
- Staff Management
- Tenant and eviction laws
- Customer service-focused
- Leasing and sales
- Fair housing mandates
- Multi-family property management
- Yardi software master
Certification
CAM Certification
Timeline
Property Manager, CAM
WH Management
12.2024 - Current
Property Manager, CAM
Valiant Residential
03.2024 - Current
Property Manager
Valiant Residential
11.2022 - 03.2024
Leasing Professional
AMBO Properties
12.2020 - 07.2022
Leasing Consultant
NE Management
09.2020 - 12.2020
High School Diploma -
Arlington High School