Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Sydney Walton

Medford,OR

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

5
5
years of professional experience

Work History

Barista Shift Lead

Dutch Bros Coffee
08.2021 - Current
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
  • Memorized ingredients and recipes for wide variety specialty drinks.

Barista

Black Rock Coffee Bar
09.2020 - 08.2021
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.

Sales Associate

Funky Munky Urban Consignment And Boutique
06.2019 - 10.2019
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Helped customers locate products and checked store system for merchandise at other sites.

Sales Associate

West End Boutique
04.2018 - 11.2018
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.

Education

High School Diploma -

Sprague High School
Salem, OR
06.2020

Skills

  • Food and Beverage Service
  • Espresso Machine Operation
  • Production Preparation
  • Menu Pricing and Writing
  • Complaint Handling
  • Fire Safety Regulations
  • Efficient Service
  • Quality Control

References

Gavin York

Assistant Manager

Dutch Bros Coffee

(541) 821-7746

Gavinsyork@gmail.com

Relationship: Assistant Manager March 2023 through present


Hector Villa

Assistant Manager

Dutch Bros Coffee

(541) 646-8177

Hectorvilla007@gmail.com

Relationship: Coworker November 2022 through July 2023


Kevin Coburn

Store Manager

Dutch Bros Coffee

(541) 821-1414

Kevincoburn329@gmail.com

Relationship: Former Manager December 2021 through September 2022


Trenton Bochardy

Shift Lead

Dutch Bros Coffee

(541) 821 - 9609

bochardy@gmail.com

Relationship: Fellow Shift Lead November 2022 - Present



Timeline

Barista Shift Lead

Dutch Bros Coffee
08.2021 - Current

Barista

Black Rock Coffee Bar
09.2020 - 08.2021

Sales Associate

Funky Munky Urban Consignment And Boutique
06.2019 - 10.2019

Sales Associate

West End Boutique
04.2018 - 11.2018

High School Diploma -

Sprague High School

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Sydney Walton