Sydney Whitsel
Monroe,GA
Summary
As a shift leader, I have aided in Zaxby’s success in many different ways, including, counting inventory, managing sos goals, and training team members. I ensured success for my team as well as provided great tasting food for our customers.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Shift Leader
Zaxbys
Monroe, MI
01.2024 - 08.2026
- Managed opening and closing procedures for Zaxbys locations.
- Supervised shift operations in Zaxbys fast-casual restaurant environment.
- Coordinated labor, breaks, and workflow during busy meal periods.
- Trained new crew members on register, kitchen, and guest service tasks.
- Assigned team members to food prep, service, and cleaning duties.
- Monitored food safety, sanitation, and quality standards throughout shifts.
- Resolved guest concerns and supported smooth front counter service.
- Communicated shift updates to managers and incoming team members.
- Ensured all orders met quality standards and were complete prior to service. for quality and completeness.
Education
Penn Foster Highschool
Scranton, PASkills
- Food safety compliance
- Sanitation standards
- Staff training
- Team supervision
- Inventory counts
- Customer service
- Problem solving
- Conflict resolution
- Staff development
Certification
- Servsafe manager certification
Timeline
Shift Leader
Zaxbys
01.2024 - 08.2026
Penn Foster Highschool