Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
Generic

Sydney Womack

Hurricane,WV

Summary

Shift lead with 6+ years of cash handling and 3+ years of management experience. Expert in delivering exceptional customer service. Resourceful in balancing customer, company and employee needs.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Shift Lead

Dairy Queen
Hurricane, WV
09.2018 - Current
  • Trained new employees to maximize team performance in a number of different areas
  • Demonstrated communication skills with employees and other members of management to make sure everybody was on the same page with business handlings
  • Finished the store's opening and closing procedures, such as setting up registers
  • Fostered a productive environment while supervising a shift of 4-7 employees working with restaurant equipment, such as fryers, cash registers, and ice cream machines

Server

Bridge Cafe & Bistro
Hurricane, WV
06.2024 - 10.2024
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Operated POS terminals to input orders, split bills and calculate totals.

Education

Political Science -

Marshall University
Huntington, WV
06-2025

Skills

  • Customer Service
  • Conflict Resolution
  • Cash and Card Handling
  • Communication
  • Basic Computer Skills
  • Shift leadership
  • Employee Training

Certification

  • Introduction to Generative AI from United Latino Students Association

Accomplishments

  • Pi Sigma Alpha, Alpha Gamma Chapter: Treasurer

References

References available upon request.

Timeline

Server

Bridge Cafe & Bistro
06.2024 - 10.2024

Shift Lead

Dairy Queen
09.2018 - Current

Political Science -

Marshall University

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Sydney Womack