Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere with the intentions of providing lasting customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Darden Restaurants, Olive Garden
04.2024 - 06.2024
Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Answered customer questions about hours, seating, and menu information.
Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Seasonal Sales Associate
Party City Corporation
09.2022 - 11.2022
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Answered customer questions about sizing, accessories, and merchandise care.
Bakery Clerk
Publix
06.2022 - 09.2022
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Checked expiration dates and rotated products to verify freshness and avoid spoilage.
Maintained tidy and organized work area to comply with cleanliness standards.
Provided superior customer service to promote guest satisfaction, brand loyalty, and consistent revenue.