SydneyAnne Strangarity

• Assisted pharmacists in preparing and dispensing medications accurately.
• Managed inventory levels, ensuring timely restocking of pharmaceutical supplies.
• Verified patient details to maintain compliance and accuracy in prescription processing.
• Maintained cleanliness and organization of pharmacy workspace and equipment.
• Educated patients on medication usage and answered health-related inquiries.
• Trained new technicians on standard operating procedures and best practices.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
• Counted and labeled prescriptions with correct item and quantity.
• Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
• Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
• Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
• Entered and processed patients' prescriptions into internal system.
• Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
• Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
• Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
• Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
• Maintained proper drug storage procedures, registries, and records for controlled drugs.
• Collected co-payments or full payments from customers.
• Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
• Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
• Boosted customer loyalty by providing the friendly, knowledgeable assistance on drug interactions and side effects.
• Provided exceptional customer service, resolving queries and concerns with empathy and professionalism.

• Assisted in daily operations to ensure smooth functioning of sport center activities.
• Coordinated schedules for staff, optimizing coverage during peak hours.
• Developed training materials to enhance new employee onboarding processes.
• Implemented customer feedback mechanisms, improving service delivery standards.
• Supported management in preparing reports on facility usage and customer engagement trends.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Generated repeat business through exceptional customer service.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
• Facilitated clear communication between employees and upper management through regular meetings and updates.
• Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
• Improved customer satisfaction by resolving complaints and inquiries promptly.
• Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.

• Monitored inventory levels and coordinated timely replenishment of supplies.
• Facilitated team meetings to discuss operational challenges and strategies for improvement.
• Analyzed performance metrics to identify areas for process enhancement.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

Cared for my divorced daughter’s young children while she attended a four year BSN , RN nursing degree, while working evenings and nights , and graduating at the beginning of COVID.

Prepared them for school, transportation, medical appointments, housekeeping, cooking, bathing, and tucking them lovingly in their beds each night.

Reluctantly left this position when my assistance was no longer necessary.

This position was the most important I ever held.

Per a pact years prior, I temporarily moved home to care for my uncle, who had helped raise me from birth. He had begun a decline in dementia, which developed to full Alzheimer’s. I care for him, his personal needs, his household needs, and his general well being by keeping him safe, in his own home, all the while reassuring him he was loved and appreciated as he had always been. I kept him protected until his end.

Held the esteemed title of 'niece-in-love'.

Ensured high-quality customer interactions by understanding and responding to callers' requirements.

Facilitated travel planning and adjustments for frequent flyer medallions.

Managed alterations to accommodate passenger, weather, mechanical, and national security considerations.

Assisted passengers in identifying cost-effective travel options based on their needs.

Managed booking processes for solo minor travelers.

Maintained confidentiality while gathering personal and payment details for efficient travel arrangements.

Performed unique non ticket and sales issues, which no others would take on, including locating an international flight attendant, per a state of VA. fire chief, in Turkey, whose husband had been fatally burned at their home in Virginia. That resulted in her being afforded one last conversation with him before he perished.

Reuniting a passenger with his two dogs, which had been left on the runway in Dubai. I arranged their reunion in Amsterdam.

Performed other duties to enhance travel experiences for valued passengers, while generating revenue for the company.

I left this position to care for my loving uncle who had Alzheimer’s.