Sydni Hines

Led front-of-house in a high-volume restaurant and bar, managing reservations, guest seating, and waitlists using POS and table management systems while training and supervising host staff to ensure smooth service and an exceptional guest experience.

Warmly greeted and seated guests in a high-volume, fast-paced setting, maintaining a friendly and professional demeanor at all times.

Operated POS system for seating and guest pickup and togo orders.

Collaborated closely with management, servers, and kitchen staff to coordinate floor plans, special requests, and private dining experiences.

Maintained a composed and professional demeanor under pressure, working clo with POS system to ensure a smooth dining room flow.

Delivered exceptional front-of-house service in a fast-paced fine dining environment by greeting guests warmly, managing seating flow efficiently, and coordinating with kitchen staff to ensure timely food service and customer satisfaction.