Sydnie Boone
Rapid City,SD
Summary
Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist / Pool Manager
Holiday Inn Express And Suites
02.2022 - 05.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Pool Manager
City Of Beresford
05.2017 - 08.2020
- Ensured compliance with health regulations through regular water testing and documentation procedures.
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Monitored activities and directed scanning of swimming pool and adjacent areas to prevent injuries, accidents or drownings.
- Organized staff meetings to discuss safety protocols, facility updates, and ongoing improvement opportunities.
Education
Bachelor of Science - Marketing
South Dakota State University
Brookings, SD05.2025
High School Diploma -
Beresford High School
Beresford, SD05.2020
Skills
- Customer Service
- Time Management
- Listening Skills
- Telephone Etiquette
- Problem-solving skills
- Team Collaboration
- Verbal and written communication
- Front Office Management
Timeline
Front Desk Receptionist / Pool Manager
Holiday Inn Express And Suites
02.2022 - 05.2024
Pool Manager
City Of Beresford
05.2017 - 08.2020
Bachelor of Science - Marketing
South Dakota State University
High School Diploma -
Beresford High School
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