Sydnie Theriot
Splendora,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Lead Medical Administrative Assistant
Wellsource Group
Kingwood, TX
05.2022 - Current
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Reviewed and processed billing invoices to ensure accuracy.
- Analyzed customer accounts and applied payments accordingly.
- Developed monthly statements for customers and tracked payment history.
- Processed insurance claims in a timely manner according to established protocols.
- Maintained a detailed log of all customer interactions, including notes about the nature of the call or email as well as any action taken by the agent or customer.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Owner/Operator
Texas Top Notch Cleaners
Splendora, TX
08.2020 - 12.2022
- Managed daily operations of business, including hiring and training staff.
- Maintained relationships with existing clients by providing superior customer service.
- Responded promptly to requests from customers or staff members.
- Gathered and organized data required for successful completion of quote.
- Organized supplies for use based on expected customer needs.
- Conducted regular inspections of all areas to ensure that standards are met and maintained.
Education
High School Diploma -
Splendora High School
Splendora 05.2019
Skills
- Filing
- Digital Archiving
- Invoice Processing
- Workflow Optimization
- Appointment Scheduling
- Reception Oversight
- Check Processing
Timeline
Lead Medical Administrative Assistant
Wellsource Group
05.2022 - Current
Owner/Operator
Texas Top Notch Cleaners
08.2020 - 12.2022
High School Diploma -
Splendora High School
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