Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sydny Sheppard

Oklahoma City,OK

Summary

Competitive Mobile Sales Consultant with successful background in sales. Offering exceptional strengths in sales and documented sales achievements. Motivated sales rep with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable services.

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Overview

6
6
years of professional experience

Work History

Server

Waffle House Restaurant
08.2023 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Sales Representative

Metro By T-Mobile
05.2019 - 04.2023
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.

Receptionist

Road Back Inc
02.2018 - 04.2019
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.

Education

Highschool Diploma -

Muskogee High School
Muskogee, OK
05.2013

Skills

  • Order Management
  • Table Setting
  • Table Bussing
  • Supply Restocking
  • Guest Engagement
  • Sales Expertise
  • Hospitality Service Expertise
  • Suggestive Selling
  • Order Accuracy
  • Front-Of-House Display Creation
  • Point of Sale Operation
  • Sales Techniques
  • Guest Relations Management
  • Item Promotion

Timeline

Server

Waffle House Restaurant
08.2023 - Current

Sales Representative

Metro By T-Mobile
05.2019 - 04.2023

Receptionist

Road Back Inc
02.2018 - 04.2019

Highschool Diploma -

Muskogee High School
Sydny Sheppard