Syed A Jaffri

• Provide above and beyond customer services
  • Responsible for Customer return and exchange
  • Responsible for Return item sorting and placing
  • Address customer complaints and concerns
  • Attend customers phone calls
  • Help on cash register to cover associate lunch break incase of shortage of employees
  • Follow policies and procedures

Greets and assists customers in finding products, delivering outstanding customer service
• Ownership – Provides great customer service; cooperates and builds positive, inclusive and respectful
relationships; takes accountability for own actions and outcomes
• Proactively finds ways to improve the customer experience; shows the confidence and courage to do what
is right; acts with energy and urgency
• Understand the customer requirement and sell JCP credit cards
• Attend customers phone calls
• Follow policies and procedures

• Installing, maintaining and repairing ventilation and air conditioning systems and equipment.
• Identifying maintenance risks on equipment.
• Diagnosing electrical and mechanical faults for HVAC systems.
• Cleaning, adjusting and repairing systems, and performing warranty services.