Syed Naqvi
Richmond,TX
Summary
Dynamic professional with a proven track record in e-commerce and customer service expertise, notably at Walmart. Excelled in delivery management and fostering store relations, enhancing brand awareness through exceptional hospitality. Mentored new employees, significantly improving team efficiency and customer satisfaction. Skilled in sales, adept at solving problems quickly to maintain high service standards.
Overview
3
3
years of professional experience
Work History
Online Personal Shopper
Walmart
Richmond, TX
09.2023 - 01.2025
- Organized backroom areas to maintain a clean and organized work environment.
- Helped customers locate items within the store using the inventory system.
- Built relationships with customers by providing friendly customer service.
- Handled incoming calls from customers regarding orders or other inquiries.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Completed pickup and shopping orders for customers within local area.
Cashier Supervisor
world food mart
Richmond, TX
07.2022 - 09.2023
- Trained employees on cash drawer operations and customer service protocols to carry out assigned tasks.
- Monitored cash drawers in checkouts to verify adequate cash supply.
- Greeted customers and responded to requests for information.
- Processed refunds and exchanges promptly according to established policies.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Identified appropriate solutions to minimize issues and quickly solve problems.
Education
High School Diploma -
George Bush High School
Richmond05-2024
Skills
- Delivery management
- Sales experience
- Hospitality and accommodation
- E-commerce
- Brand awareness
- Store relations
- Customer service expertise
Affiliations
- soccer
- read
- exercise
Languages
English
Professional
Urdu
Professional
Hindi
Limited
Timeline
Online Personal Shopper
Walmart
09.2023 - 01.2025
Cashier Supervisor
world food mart
07.2022 - 09.2023
High School Diploma -
George Bush High School