Syed Shah
Riverside,CA
Summary
Detail-oriented professional with extensive experience in digital marketing and sales optimization. Known for strong analytical skills and customer engagement strategies, contributing to improved online sales and enhanced user experiences.
Overview
26
26
years of professional experience
Work History
Internet Sales Manager
Empire Nissan Inc.
1377 Kettering Dr , Ontario CA 91761
04.2023 - 07.2026
- Managed day-to-day operations of e-commerce platform, ensuring seamless user experience and efficient transaction processes.
- Boosted customer satisfaction with timely responses to inquiries and personalized follow-up communication.
- Kept detailed records of sales and contracts.
Internet Sales Consultant
Huntington Beach CDJR
Huntington Beach, CA
11.2018 - 03.2024
Internet Sales Consultant
Huntington Beach CJDR
Huntington Beach, CA
09.2018 - 01.2023
- Developed strategic online marketing initiatives to increase lead generation and customer engagement.
- Managed customer inquiries through digital channels, ensuring prompt and accurate responses.
- Collaborated with sales team to refine online product presentations, enhancing user experience and sales conversion rates.
- Analyzed market trends and customer data to inform targeted promotions and improve online sales strategies.
Internet Sales Consultant
Moss Bros
Riverside, CA
03.2014 - 10.2018
- Trained new consultants on digital sales processes and tools, fostering a knowledgeable team environment.
- Implemented process improvements in online sales workflows, increasing operational efficiency and customer satisfaction.
- Led initiatives to optimize website performance, resulting in improved site navigation and increased traffic volume.
- Mentored junior staff on best practices for internet sales techniques, driving professional development within the team.
Closing Manager
Empire Nissan Inc.
Ontario, CA
03.2008 - 09.2014
- Led closing process for vehicle sales, ensuring compliance with company policies and regulations.
- Trained and mentored junior staff on effective closing techniques and best practices.
- Implemented strategic initiatives to enhance customer satisfaction during the closing experience.
- Analyzed sales data to identify trends, improving overall closing efficiency and effectiveness.
Chief Financial Officer
America's Mortgage Solution Inc
Corona, CA
07.2005 - 06.2014
- Developed and implemented financial strategies to optimize profitability and cash flow.
- Oversaw financial reporting processes ensuring compliance with regulatory standards and accuracy in statements.
- Directed budgeting and forecasting processes aligning financial goals with organizational objectives.
- Led cross-functional teams to streamline operations, enhance efficiency, and improve overall performance.
Closing Manager
Empire Nissan
Ontario, CA
03.2000 - 04.2014
- Developed relationships with finance partners to streamline loan approvals and paperwork completion.
- Oversaw inventory management, ensuring accurate vehicle availability during the closing process.
- Coordinated paperwork flow between departments to expedite transactions and minimize delays.
- Conducted regular audits of closing procedures to ensure adherence to quality standards and improve processes.
Education
Bachelor of Science -
Edwards Degree College
Pakistan, Peshawer05-1985
Skills
- Team leadership qualities
- Online sales techniques
- Appointment scheduling
- Digital marketing
Timeline
Internet Sales Manager
Empire Nissan Inc.
04.2023 - 07.2026
Internet Sales Consultant
Huntington Beach CDJR
11.2018 - 03.2024
Internet Sales Consultant
Huntington Beach CJDR
09.2018 - 01.2023
Internet Sales Consultant
Moss Bros
03.2014 - 10.2018
Closing Manager
Empire Nissan Inc.
03.2008 - 09.2014
Chief Financial Officer
America's Mortgage Solution Inc
07.2005 - 06.2014
Closing Manager
Empire Nissan
03.2000 - 04.2014
Bachelor of Science -
Edwards Degree College