SYED ULLHA
Garland,TX
Summary
Operations and customer service professional with experience in retail, technical support, and warehouse environments. Skilled in problem-solving, sales support, and maintaining high customer satisfaction in fast-paced settings.
Accomplished Assistant Store Manager skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.
Overview
11
11
years of professional experience
Work History
Assistant Store Manager
Extra Space Storage
Dallas, Texas
02.2024 - Current
- Manage daily operations, rentals, and customer accounts while driving sales
- Handle billing, cash transactions, and property inspections
- Resolve customer issues and promote services to increase revenue
Outbound Warehouse Associate
Amazon
Dallas, Texas
09.2021 - 01.2024
- Process high-volume orders and maintain inventory accuracy
- Meet productivity targets in fast-paced environment
Technical Support Analyst
Apple
Remote
02.2021 - 08.2021
- Provided technical support for Apple products, troubleshooting hardware and software issues
- Assisted customers via phone/chat to resolve issues efficiently
- Maintained high customer satisfaction through clear communication and problem resolution
Team Member
Dunkin’ Donuts
New York City, New York
05.2015 - 03.2020
- Delivered customer service, handled cash, and prepared food/beverages
- Assisted with training, inventory, and daily operations
Education
High School Diploma -
NYC Museum School
New York City06.2013
Skills
- Customer Service, Technical Support, Cash Handling, Inventory, Sales, Communication, Problem-Solving
- Inventory control
- Store operations
- Issue resolution
- Work Planning and Prioritization
- Sales growth
Languages
English
Full Professional
Hindi
Limited Working
Bengali
Limited Working
Timeline
Assistant Store Manager
Extra Space Storage
02.2024 - Current
Outbound Warehouse Associate
Amazon
09.2021 - 01.2024
Technical Support Analyst
Apple
02.2021 - 08.2021
Team Member
Dunkin’ Donuts
05.2015 - 03.2020
High School Diploma -
NYC Museum School