SYEDA MITCHELL
City of East Orange, Health and Human Services
Newark,NJ
29
years of professional experience
Experienced medical professional with over 15 years of providing care to individuals and families. Possess strong relationship building skills necessary for guiding community residents and patients in areas such as parenting, goal setting and achievement. Adheres to established policies and standard operating procedures, as required, for blood retrievals (phlebotomy) and processing. Strong work ethic with the ability to function as an individual contributor or as part of a team. Proven job execution while operating in high volume/high pressure environments. Keen sense of tact, confidentiality and discretion. Strong oral and written communication skills.
Work History
Family Services Counselor/Phlebotomist
26 Years 9 Months- Provides social work and medical services to patients in a busy city clinic
- Responsible for counseling individuals and families, based on need
- Connects patients with various resources - social agencies, programs and services (i.e. nursing homes, HIV counseling, preventative care)
- Conducts intake interviews and tests vital signs
- Draws blood samples and prepares blood container(s) for processing
- Communicates results of various tests and makes appropriate recommendations
Outreach Associate
2 Years- Scheduled weekly home visits with adolescents parents and provided expert guidance in parenting skills
- Provided goal setting tools and remained a resource in helping individuals reach certain goals
- Linked families to essential resources in the community
Education
- Completed various specialized training courses and programs as follows:
- Child Psychology and Development
- Human and Intercultural Relations
- Microsoft Office Suite
- Clinical Procedures
- Medical Terminology
- Clerical Procedures
Skills
Efficient workflows supported through MS Office Suite
Lotus Notes
Access
and QuickBooks use.
Accurate accounts receivable processes supported through strong knowledge of programs and tools.
Timeline
Family Services Counselor/Phlebotomist
City of East Orange, Health and Human Services
2000.01 - CurrentRead More
Outreach Associate
Essex Valley Nurse Association
1998.01 - 2000.01Read More
Rutgers Technical Training Programs
Read More