Syerra Haywood

During my time as a phlebotomy intern, I developed a keen attention to detail and a strong sense of empathy while working with patients. This experience not only solidified my technical skills but also enhanced my ability to communicate effectively in high-pressure situations. After obtaining my certification, I transitioned to a role at Forever 21, where I increased my customer service skills and learned to thrive in a fast-paced retail environment. This combination of healthcare and retail experience has equipped me with a unique skill set that includes both technical proficiency and excellent interpersonal skills, making me a well-rounded candidate for future opportunities.

• Phlebotomy Technician Certification (PTC) - American Medical Certification Association (AMCA).