Syheisha Scott
Harper Woods
Summary
To secure a position that enables me to further develop my skills in assistant management while contributing to the organization's success and preparing for the future leadership opportunities.
Overview
12
12
years of professional experience
Work History
Assistant Property Manager
Solomon Organization
Harper Woods, MI
06.2022 - Current
- Touring and presenting the community in a compelling way and assisting prospective residents with finding the right apartment.
- Keep an eye on what our competitors are doing by monitoring local market trends and updating property comparable.
- Inspecting vacant apartment homes to ensure they are ready for our new residents to move in and enjoy.
- Planning and coordinating a fun and festive resident's functions throughout the year.
- Building strong working relationships with the residents by providing outstanding customer service.
- Performing leasing of apartment units at the assigned property to prospective residents by communicating the value or residence at the assigned property.
- Attended training meetings on subjects designed to improve skills, attitudes, and knowledge needed for maximum performance.
- Coordinated tenant communications to enhance satisfaction and retention.
- Managed vendor relationships to ensure timely service delivery and cost efficiency.
- Assisted in budget preparation, monitoring expenses for property maintenance and operations.
- Conducted regular property inspections to identify maintenance needs and ensure compliance.
- Streamlined leasing processes, improving turnaround time for tenant applications and approvals.
- Led initiatives to optimize property marketing strategies, increasing visibility and occupancy rates.
- Developed training materials for staff on operational procedures and customer service excellence.
Optician
SVS Vision
Sterling Heights, MI
05.2020 - 04.2022
- Assisted patients in selecting and fitting eyeglasses and contact lenses.
- Maintained accurate patient records and documentation.
- Provided exceptional customer service and resolved inquiries and concerns.
- Conducted preliminary screenings and tests to assess vision and eye health.
Shift Leader
Right Aide
Detroit, MI
11.2018 - 04.2020
- Managed a team of 10+ employees in a fast paced retail environment.
- Implemented and monitored training programs for new staff members.
- Demonstrated strong leadership skills effectively.
- Responsible for inventory management and ensuring accuracy in stock levels.
- Successfully resolved customer complaints in a timely manner, effective professional manner.
Team Leader
Vista Maria
Dearborn Heights, MI
02.2014 - 12.2019
- Provide direct supervision to mentally challenged youth ages 11-19.
- Respond to crisis situations according to agency protocols and individual treatment plans and work.
- Collaboratively to communicate necessary strategies to provide safe containment; implement de-escalation principles effectively.
- Carry out counselor responsibilities within the structure established for each day, including chores, medications, meals, daily living skills and similar counselor responsibilities.
- Develop and maintain rapport with youth based on trust, facilitate communication and support and instill appropriate personal boundaries.
- Daily logging regarding all youth behaviors, including progress, room restrictions, maintenance requests, medication changes, individual counseling sessions, persons' reports for youth.
- Give feedback as to treatment plan or help procedure effectiveness, exhibit an understanding of individual youth's specific needs and/or intervention strategies related to that youth.
Supervisor
Flex & Gate Plant
Detroit, Michigan
08.2017 - 11.2018
- Demonstrated strong leadership skills effectively to make quick, effective decisions.
- Responsible for inventory management and ensuring accuracy in stock levels.
- Utilized strong communication skills to coordinate daily operations and delegate tasks.
- Maintained a clean and organized work environment to ensure efficiency and customer satisfaction.
- Collaborated with cross-functional teams to achieve company goals and objectives.
Education
High School Diploma - undefined
Jared Finney Highschool
Detroit, MichiganBusiness Administration & Accounting - undefined
Strayer University
Skills
- Customer Service
- Detail-Oriented
- Communication
- Time Management
- Scheduling
- Apartment community
- Property Management
LANGUAGES
English
ACHIEVEMENTS
Leasing Consultant of the year 2023, Leasing consultant of the year 2024
Timeline
Assistant Property Manager
Solomon Organization
06.2022 - Current
Optician
SVS Vision
05.2020 - 04.2022
Shift Leader
Right Aide
11.2018 - 04.2020
Supervisor
Flex & Gate Plant
08.2017 - 11.2018
Team Leader
Vista Maria
02.2014 - 12.2019
High School Diploma - undefined
Jared Finney Highschool
Business Administration & Accounting - undefined
Strayer University