Syhib Jacobs
San Antonio,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Loan Servicing Specialist
Wells Fargo
San Antonio, TX
08.2021 - Current
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Set up, stored and updated customer files, department records and regulatory paperwork.
- Corroborated on-time payments and meeting of loan terms by assessing 1500+ customer accounts a month.
- Stayed up to date on loan regulation changes, processing loan applications in compliance with current laws.
- Proved successful working within tight deadlines and a fast-paced environment.
- Tracked loan status and updated applicant information to inform lenders of changes to applicants' financial situation.
- Verified information such as title abstracts, insurance paperwork, loan files and tax histories on over 50 loans daily.
- Provided professional advice on on escrow accounts while staying compliant with RESPA guidelines and verifying information gathered.
Fire Support Specialist
U.S. Army
Fort Drum, NY
02.2016 - 03.2018
- Advised fire support officers on fire planning and coordination techniques and drafted fire support plans for tactical operations.
- Maintained and operated radio and wire communications and encoded and decoded messages using CEOI and grid thrust line templates.
- Managed 12 man fire support team, operations and target acquisition activities for field artillery battalions and Infantry units.
- Directed and implemented cannon, missile, rocket and target acquisition operations, training programs and communication activities over 25 times.
Meteorological/ Land Surveyor
U.S. Army
Fort Drum, NY
10.2014 - 02.2016
- Coordinated survey crew activities and oversaw field operations.
- Followed local, regional and national guidelines for land surveying.
- Assessed individual survey project needs and planned workflows.
- Read and used topographical data to complete analysis of land plots and roadways.
- Used Trimble and AutoCAD to create detailed maps from raw field data daily.
- Supervised survey projects measuring volume capacity of landfills and containment ponds.
- Set up precise measurement and control equipment.
- Measured and marked property lines and key topographic features.
Education
BBA - Business Administration And Management
The University of Texas At San Antonio
San Antonio, TX12.2023
High School Diploma -
Louis D. Brandeis Highschool
San Antonio, TX06.2014
Skills
- File Management
- Personal Data Collection
- Property Insurance Arrangement
- Customer Account Review
- Customer Service
- Data Entry
- Accounting Software
- Mortgage Insurance Arrangement
- Legal Documentation
- Microsoft Office
- General Mortgage Associate
- Lending Software Systems
Timeline
Loan Servicing Specialist
Wells Fargo
08.2021 - Current
Fire Support Specialist
U.S. Army
02.2016 - 03.2018
Meteorological/ Land Surveyor
U.S. Army
10.2014 - 02.2016
BBA - Business Administration And Management
The University of Texas At San Antonio
High School Diploma -
Louis D. Brandeis Highschool