Summary
Overview
Work History
Education
Skills
Timeline
Generic

Syhib Jacobs

San Antonio,TX

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Loan Servicing Specialist

Wells Fargo
08.2021 - Current
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Set up, stored and updated customer files, department records and regulatory paperwork.
  • Corroborated on-time payments and meeting of loan terms by assessing 1500+ customer accounts a month.
  • Stayed up to date on loan regulation changes, processing loan applications in compliance with current laws.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Tracked loan status and updated applicant information to inform lenders of changes to applicants' financial situation.
  • Verified information such as title abstracts, insurance paperwork, loan files and tax histories on over 50 loans daily.
  • Provided professional advice on on escrow accounts while staying compliant with RESPA guidelines and verifying information gathered.

Fire Support Specialist

U.S. Army
02.2016 - 03.2018
  • Advised fire support officers on fire planning and coordination techniques and drafted fire support plans for tactical operations.
  • Maintained and operated radio and wire communications and encoded and decoded messages using CEOI and grid thrust line templates.
  • Managed 12 man fire support team, operations and target acquisition activities for field artillery battalions and Infantry units.
  • Directed and implemented cannon, missile, rocket and target acquisition operations, training programs and communication activities over 25 times.

Meteorological/ Land Surveyor

U.S. Army
10.2014 - 02.2016
  • Coordinated survey crew activities and oversaw field operations.
  • Followed local, regional and national guidelines for land surveying.
  • Assessed individual survey project needs and planned workflows.
  • Read and used topographical data to complete analysis of land plots and roadways.
  • Used Trimble and AutoCAD to create detailed maps from raw field data daily.
  • Supervised survey projects measuring volume capacity of landfills and containment ponds.
  • Set up precise measurement and control equipment.
  • Measured and marked property lines and key topographic features.

Education

BBA - Business Administration And Management

The University of Texas At San Antonio
San Antonio, TX
12.2023

High School Diploma -

Louis D. Brandeis Highschool
San Antonio, TX
06.2014

Skills

  • File Management
  • Personal Data Collection
  • Property Insurance Arrangement
  • Customer Account Review
  • Customer Service
  • Data Entry
  • Accounting Software
  • Mortgage Insurance Arrangement
  • Legal Documentation
  • Microsoft Office
  • General Mortgage Associate
  • Lending Software Systems

Timeline

Loan Servicing Specialist

Wells Fargo
08.2021 - Current

Fire Support Specialist

U.S. Army
02.2016 - 03.2018

Meteorological/ Land Surveyor

U.S. Army
10.2014 - 02.2016

BBA - Business Administration And Management

The University of Texas At San Antonio

High School Diploma -

Louis D. Brandeis Highschool
Syhib Jacobs