Summary
Overview
Work History
Education
Skills
Languages
Interests
Extracurricular activities
Timeline
Generic

Sylvester Iheukwu

Rochester,NY

Summary

Enthusiastic sales associate experienced in fostering customer loyalty and delivering exceptional service. Skilled in multi-tasking, cash handling, and inventory management. Eager to contribute to team success and enhance the customer experience.

Reliable sales associate with strong background in customer service and teamwork. Known for maintaining store organization and executing transactions accurately. Committed to enhancing customer satisfaction and supporting team goals.

Diligent Cashier/Customer Sales Associate with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.

Overview

7
7
years of professional experience

Work History

Sales Associate

My Mom
Rochester, NY
06.2025 - Current
  • Delivered exceptional customer service, fostering long-term relationships with clients.
  • Assisted in inventory management, ensuring product availability and organization.
  • Executed daily sales transactions accurately, maintaining cash register integrity.
  • Developed product knowledge to assist customers effectively with their inquiries.
  • Trained new team members on sales techniques and operational procedures.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations. (I'm good at this, but I still have lots to learn in this category)
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Engaged with customers to build rapport and loyalty.
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Developed and maintained knowledge of sales promotions and store policies.

In-Home Babysitter

My Mum
Rochester, NY
12.2019 - Current

I didn't do anything complicated, all I did was just watch my brother, feed him. put him to bed when the time came, and the like. Just being a textbook older brother!

Yard Work

My Mom
Rochester, NY
06.2019 - Current
  • Maintained cleanliness and organization of yard area to enhance safety protocols.
  • (N.B): I'm not being paid for this, it's just regular and textbook keeping of our back and front yard.
  • Operated heavy machinery for efficient loading and unloading of materials.

Education

High School Diploma -

Chesterton Academy of Rochester
Rochester, NY
06-2027

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Exceptional customer service
  • Relationship building
  • Outgoing personality
  • Cash handling
  • Cash register operation
  • Cash handling accuracy
  • Stocking and receiving

Languages

English
Native or Bilingual
Spanish
Limited Working
Igbo(Nigerian)
Elementary

Interests

  • Video Gaming
  • Participate in Basketball and Futbol/Soccer, as recreational activities to maintain physical fitness
  • Enjoy participating in Basketball/Futbol for overall physical and mental well-being
  • Cooking
  • Interested in Aviation

Extracurricular activities

My extracurriculars are Basketball, Futbol, and Track And Field.

Timeline

Sales Associate

My Mom
06.2025 - Current

In-Home Babysitter

My Mum
12.2019 - Current

Yard Work

My Mom
06.2019 - Current

High School Diploma -

Chesterton Academy of Rochester
Sylvester Iheukwu