Sylvia Barrera
Ralph Langley Elementary School
San Antonio,TX
34
years of professional experience
Dedicated Education Professional with over 13 years of experience supporting elementary students through technology integration and innovative classroom instruction. Delivered engaging and inclusive educational experiences by employing diverse instructional strategies tailored to varied learning needs. Committed to fostering critical thinking and communication skills while adapting to evolving educational environments.
Work History
Teacher
6 Years 2 Months- Collaborated with classroom teachers to deliver engaging lessons and instructional activities, enhancing student participation.
- Guided students individually and in small groups to reinforce academic concepts, contributing to improved understanding and retention.
- Facilitated social, emotional, and academic development for preschool and elementary students, promoting overall student well-being.
- Supported preschool and elementary students with social, emotional, and academic development.
- Helped maintain a safe, positive, and organized classroom environment.
- Assisted with lesson preparation, classroom organization, and student assessments.
- Supervised students during classroom activities, recess, lunch, field trips, and school events.
Elementary Computer Technologist
2 Years- Teach elementary students essential computer literacy and digital citizenship skills.
- Integrated technology into classroom instruction, enhancing student learning and engagement.
- Collaborated with teachers to incorporate educational technology, enriching daily lessons.
- Assist students in developing keyboarding, internet research, and technology problem-solving skills.
- Troubleshoot hardware and software issues while maintaining a productive computer lab environment.
- Supported district technology initiatives by providing guidance to staff and students, fostering a tech-savvy environment.
Customer Service Supervisor
17 Years 9 Months- Supervised and coordinated daily operations of the customer service department.
- Managed employee schedules to align with workload demands and departmental budgets.
- Trained and coached customer service staff, enhancing individual performance and team capabilities.
- Managed employee schedules based on workload and departmental budgets.
- Resolved customer concerns by coordinating solutions across multiple departments, ensuring customer satisfaction.
- Communicated organizational policies and procedures to staff.
- Improved workflow efficiency while maintaining high standards of customer service.
- Managed team within Solid Waste Management Department
Education
Master of Arts - Teaching
GPA: 3.5
Bachelor of Arts - Interdisciplinary Studies
GPA: 3.4
Associate of Arts - Education
GPA: 3.5
Skills
Classroom Management
Student Engagement
Classroom Technology Integration
Computer Literacy Instruction
Google Workspace
Microsoft Office Suite
Training and Staff Development
Problem Solving
Time Management
Customer service management
Team Collaboration
Communication
Parent Communication
Organization
Timeline
Teacher
Ralph Langley Elementary School
08.2020 - CurrentRead More
Elementary Computer Technologist
Ralph Langley Elementary School
08.2018 - 08.2020Read More
Customer Service Supervisor
City of San Antonio
03.1993 - 12.2010Read More
University of the Incarnate Word
Bachelor of Arts from Interdisciplinary Studies
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Northwest Vista College
Associate of Arts from Education
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University of the Incarnate Word
Master of Arts from Teaching
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