Sylvia Navarro
Los Angeles,CA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service. Extremely experienced within medical centers and handling medical procedures. Extremely professional working upfront with clients and patients. Bilingual in both English and Spanish.
Overview
38
38
years of professional experience
Work History
Front Desk Medical Receptionist
Camden Surgery Center
01.1996 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
Front Desk Medical Receptionist
Dr. Alon Pnini Plastic Surgery Medical Center
01.1986 - 12.1996
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Registered and verified patient records before triage with most up-to-date information.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Assisted with medical coding and billing tasks.
- Processed medical insurance claims and payments.
- Prepared and processed patient referrals and transfer requests.
Education
Belmont High School
Belmont, CASkills
- Insurance Verification
- HIPAA Compliance
- Patient Relations
- Mail Management
- Paperwork Coordination
- Payment Collection
- Information Documentation
- Electronic Health Records
- Medical Terminology
- Patient Scheduling
- Microsoft Office
- Appointment Management
- Medical Billing
- Patient Registration
- Office Administration
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front Desk Medical Receptionist
Camden Surgery Center
01.1996 - Current
Front Desk Medical Receptionist
Dr. Alon Pnini Plastic Surgery Medical Center
01.1986 - 12.1996
Belmont High School
Similar Profiles
Shawnee EddyShawnee Eddy
Medical Receptionist at Camden Clark Medical CenterMedical Receptionist at Camden Clark Medical Center
Laura DelancyLaura Delancy
Registered Nurse - RN II at Camden Clark Medical Center - Advanced Care UnitRegistered Nurse - RN II at Camden Clark Medical Center - Advanced Care Unit
Auteanna RustAuteanna Rust
Team Member at Tennis Center Of CamdenTeam Member at Tennis Center Of Camden
Matthew FloresMatthew Flores
Tire Technician/Customer Support at B&S Tire ServicesTire Technician/Customer Support at B&S Tire Services
Devin KoperaDevin Kopera
Local Sales Manager at YelpLocal Sales Manager at Yelp