Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sylvia Pappa

Belmar,NJ

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

10
10
years of professional experience

Work History

Head Server

Federico's Pizza/ Four Sons Inc
Belmar, New Jersey
01.2018 - 04.2024
  • Monitored the dining room for cleanliness, proper table maintenance, and customer satisfaction.
  • Managed cash register operations including ringing up orders and processing payments accurately.
  • Prepared various reports related to sales figures, employee performance for management review.
  • Trained new employees.

Parking Attendant

ProPark America
Oakland, California
11.2015 - 11.2017
  • Directed traffic flow within the lot as needed to maintain safety and security.
  • Assisted customers with finding available spaces in the lot.
  • Held cash on my person until lead to the vault at the end of shift.

Stocker

Bed Bath & Beyond
Oakland, California
11.2015 - 11.2017
  • Replenished products on shelves in back-stock area.
  • Assisted with store displays as needed.
  • Organized storage areas for efficient use of space.
  • Assisted with computer sales on floor when customers needed.

Cashier

Shim inc.
Berkeley
01.2014 - 01.2015
  • Issued receipts, refunds, credits or change due to customers.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Annual commission sale of pre-paid car washes sold to customers

Education

High School Diploma -

Alameda High School
Alameda, CA
06-2015

Skills

  • Service prioritization
  • Point of Sale (POS) system operations
  • High-volume dining
  • Menu Knowledge
  • Strong leadership
  • Effective customer upselling
  • Employee Development

Timeline

Head Server

Federico's Pizza/ Four Sons Inc
01.2018 - 04.2024

Parking Attendant

ProPark America
11.2015 - 11.2017

Stocker

Bed Bath & Beyond
11.2015 - 11.2017

Cashier

Shim inc.
01.2014 - 01.2015

High School Diploma -

Alameda High School
Sylvia Pappa