Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sylvia Sanchez Ramey

Greenwood,IN

Summary

Proven track record in enhancing customer satisfaction and streamlining front desk operations at Astral at Franklin, showcasing exceptional customer service and time management skills. Expert in fostering professional environments and adept at team collaboration, significantly contributing to workplace efficiency without exceeding a 55-word limit.

Overview

27
27
years of professional experience

Work History

Front Desk Receptionist

Astral at Franklin
03.2023 - Current


  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.

Front Desk Receptionist/Translator

Chiro 1st
08.2022 - 03.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Stylist/Manager

Great Clips Salon
01.1998 - 06.2016

Managed and Hairstylist

Education

Cosmetologist - Retail/ Hair

A Cut Above
Greenwood Indiana
01.1998

Skills

  • Customer Service
  • Time Management
  • Listening Skills
  • Cash Handling
  • Telephone Etiquette
  • Problem-solving skills
  • Team Collaboration

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Front Desk Receptionist

Astral at Franklin
03.2023 - Current

Front Desk Receptionist/Translator

Chiro 1st
08.2022 - 03.2023

Stylist/Manager

Great Clips Salon
01.1998 - 06.2016

Cosmetologist - Retail/ Hair

A Cut Above
Sylvia Sanchez Ramey