Deliver exceptional customer service in a high pace environment while maintaining customer satisfaction as well as attention to detail.
Bakery Manager
Hawthorn Bistro & Bakery
12.2022 - Current
As head of the bakery, responsibilities ranged from daily production orchestration, wholesale relationship management, recipe development, new hire paperwork and training, labor and cost of goods management, product ordering and inventory, and maintaining a healthy work environment with constructive feedback to ensure efficient and creative production.
Pastry Chef
High Hampton Inn
11.2021 - 03.2022
Worked under James Beard nominated Chef April Franqueza and furthered knowledge on classic french pastry techniques as well as modern techniques typically seen in fine dining kitchens.
Head Pizzaiola
A Dopo Sourdough Pizza
07.2019 - 11.2021
Operated a Stefano Ferrara wood oven daily as well as consistently assisted in the daily alterations of naturally fermented dough. Required to maintain the highest quality for a very specialized product. Trained new hires as well as filmed and edited multiple training videos for consistency. Occasionally hosted and served food and beverages to guests.
Line Cook, Pastry Chef
Kitchen 919
11.2017 - 06.2018
Flourished on saute and was distinguished by the ability to effortlessly float during service to any station in need of an extra push. Assumed the role of Pastry Chef during the last few months of employment and in doing so had free reign over a menu. Thrived with the opportunity to have complete artistic and creative liberty over unique flavor profiles and composition. Knowledge of constructing a seasonal menu utilizing as many local resources as possible was massively broadened as well as refinement of knife skills and palette.
Line Cook
Table 23
06.2016 - 02.2017
Time management and efficiency skills were magnified here as they were imperative to the fast paced nature of this kitchen. Rudimentary culinary knowledge, basic french cuts, comprehension of the mother sauces, and appropriate techniques for the preparation of proteins and seasonal vegetables were acquired. Preparation of a wide variety of shellfish and mollusks were frequent to this modern southern comfort food/creole menu.
Pizzaiola, Kitchen Manager
Joe Mama’s Wood Fired Pizza
10.2015 - 05.2016
Expected to maintain a consistent and high quality product whilst also monitoring food orders and employee training. Proper execution of family recipes and techniques was crucial for the integrity of the Neapolitan style pizza, including but not limited to sourdough pizza dough, pesto, focaccia bread, dough stretching, and operating a wood oven imported from Tuscany.
Skills
Management: Team Management, Conflict Resolution, New Hire Paperwork and Training, Schedule Building