Sylvia Seiwert
Tucson,AZ
Summary
Dynamic professional with a proven track record at Advanced Vision Care and Dry Eye Spa, excelling in patient care and operational efficiency. Skilled in conflict resolution and coaching, I implemented quality control measures that enhanced treatment consistency, while training staff to elevate service standards. A fast learner with strong organizational skills, I thrive in fast-paced environments.
Overview
24
24
years of professional experience
Work History
Team Lead
Advanced Vision Care and Dry Eye Spa
Tucson
03.2022 - Current
- Led team in delivering exceptional patient care and improving dry eye treatment protocols.
- Streamlined operational workflows, enhancing efficiency in appointment scheduling and patient follow-ups.
- Trained and mentored staff on advanced vision care practices and customer service standards.
- Implemented quality control measures to ensure consistency in treatment processes and patient outcomes.
Paralegal Assistant
Affordable Paralegal Solutions
Tucson, AZ
03.2019 - 02.2022
- Conducted legal research to support case preparation and documentation.
- Organized and maintained case files for efficient retrieval and management.
- Prepared legal documents such as motions, briefs, and contracts with precision.
- Summarized evidence and witness statements to support trial preparation.
Lead Waitress
Pappys Diner
Tucson, AZ
02.2016 - 03.2019
- Led team of servers to enhance customer satisfaction and operational efficiency.
- Trained new staff on menu knowledge and service protocols to ensure consistency.
- Oversaw daily restaurant operations to maintain high standards of service delivery.
- Managed customer inquiries and resolved complaints promptly to improve dining experience.
Education
High School Diploma -
Flowing Wells High School
Tucson, AZGraduate Certificate - Medical Assistant
Pima Medical Institute
Tucson, AZSkills
Attention to detail
Conflict resolution
Customer focus
Coaching and mentoring
Computer system efficient
Multitasking
Fast learner
Organization skills
Timeline
Team Lead
Advanced Vision Care and Dry Eye Spa
03.2022 - Current
Paralegal Assistant
Affordable Paralegal Solutions
03.2019 - 02.2022
Lead Waitress
Pappys Diner
02.2016 - 03.2019
High School Diploma -
Flowing Wells High School
Graduate Certificate - Medical Assistant
Pima Medical Institute