Summary
Overview
Work History
Education
Skills
Timeline
SoftwareEngineer

Sylvia Seiwert

Tucson,AZ

Summary

Dynamic professional with a proven track record at Advanced Vision Care and Dry Eye Spa, excelling in patient care and operational efficiency. Skilled in conflict resolution and coaching, I implemented quality control measures that enhanced treatment consistency, while training staff to elevate service standards. A fast learner with strong organizational skills, I thrive in fast-paced environments.

Overview

24
24
years of professional experience

Work History

Team Lead

Advanced Vision Care and Dry Eye Spa
03.2022 - Current
  • Led team in delivering exceptional patient care and improving dry eye treatment protocols.
  • Streamlined operational workflows, enhancing efficiency in appointment scheduling and patient follow-ups.
  • Trained and mentored staff on advanced vision care practices and customer service standards.
  • Implemented quality control measures to ensure consistency in treatment processes and patient outcomes.

Paralegal Assistant

Affordable Paralegal Solutions
03.2019 - 02.2022
  • Conducted legal research to support case preparation and documentation.
  • Organized and maintained case files for efficient retrieval and management.
  • Prepared legal documents such as motions, briefs, and contracts with precision.
  • Summarized evidence and witness statements to support trial preparation.

Lead Waitress

Pappys Diner
02.2016 - 03.2019
  • Led team of servers to enhance customer satisfaction and operational efficiency.
  • Trained new staff on menu knowledge and service protocols to ensure consistency.
  • Oversaw daily restaurant operations to maintain high standards of service delivery.
  • Managed customer inquiries and resolved complaints promptly to improve dining experience.

Education

High School Diploma -

Flowing Wells High School
Tucson, AZ

Graduate Certificate - Medical Assistant

Pima Medical Institute
Tucson, AZ

Skills

Attention to detail

Timeline

Team Lead

Advanced Vision Care and Dry Eye Spa
03.2022 - Current

Paralegal Assistant

Affordable Paralegal Solutions
03.2019 - 02.2022

Lead Waitress

Pappys Diner
02.2016 - 03.2019

High School Diploma -

Flowing Wells High School

Graduate Certificate - Medical Assistant

Pima Medical Institute
Sylvia Seiwert