Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Sylvia Smith

North Miami,FL

Summary

Skilled Area Supervisor offering record of success. Motivational leader and analytical problem solver with a driven and resilient approach. Proficient in departmental practices and needs. Skilled Area Supervisor with experience in managing operations, handling staff training programs and ensuring compliance with company policies. Possess strong organizational, leadership and communication skills which have been crucial to achieving operational efficiency and meeting set targets. Known for strategic planning abilities and adeptness at problem-solving, resulting in improved workflow processes.

Overview

9
9
years of professional experience

Work History

Area Supervisor

Ross Dress for Less
Miami Beach, FL
06.2015 - 09.2024
  • Developed and maintained a positive working environment for all staff members.
  • Monitored employee performance, providing feedback and coaching as needed.
  • Provided guidance to team members on proper procedures for handling customer inquiries.
  • Assisted in recruiting new employees, conducting interviews, and selecting suitable candidates for open positions.
  • Trained new employees on policies, procedures, product knowledge, customer service techniques.
  • Kept areas clean, neat, and inspection-ready to comply with product guidelines.
  • Oversaw recruitment, hiring, and onboarding processes to build a high-performing team.

Education

Associate Degree - Medical Billing And Coding

Everest Institute -
Miami, FL
07-2007

Skills

  • Quality Control
  • Sales Tracking
  • Continuous improvements
  • Employee Performance Management
  • Inventory Control
  • Safety Management
  • Team Management

Languages

English
Full Professional

References

References available upon request.

Timeline

Area Supervisor

Ross Dress for Less
06.2015 - 09.2024

Associate Degree - Medical Billing And Coding

Everest Institute -
Sylvia Smith