Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Business Associate

Sylvia Taylor

Yale New Haven Health Bridgeport Hospital
Bridgeport,CT
1
Language
1
Certification
10
years of professional experience

Patient-focused healthcare professional with experience in patient scheduling, service coordination, and HIPAA compliance. Known for accurate registration, clear communication, and organized workflows that support timely care and efficient administrative operations.

Work History

Business Associate

2 Years 6 Months
Yale New Haven Health Bridgeport Hospital | 05.2024 - Current
  • Managed patient registration workflows, ensuring accurate demographic, insurance, and encounter data entry.
  • Verified coverage and authorization requirements, supporting timely scheduling and service coordination.
  • Coordinated communication between patients, clinical teams, and ancillary departments to streamline service delivery.
  • Monitored workflow backlogs, prioritized urgent cases, and improved turnaround for administrative requests.
  • Maintained compliance with confidentiality standards while handling sensitive patient and financial information.

Certified Nursing Assistant

3 Years 11 Months
Greenwich Hospital | 05.2020 - 04.2024
  • Assisted patients with bathing, grooming, dressing, and toileting while preserving dignity and comfort.
  • Recorded vital signs and promptly reported changes to nursing staff for timely intervention.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Repositioned immobile patients and implemented fall-prevention precautions to support safety.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Transported patients to procedures, tests, and units while coordinating smooth handoffs.
  • Documented intake, output, and care activities in electronic medical records with accuracy.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.

Nursing Assistant

5 Years
Stamford Hospital | 02.2017 - 02.2022
  • Assisted patients with bathing, dressing, and mobility while preserving dignity and comfort.
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Supported registered nurses with routine patient care, specimen collection, and room preparation.
  • Monitored vital signs and documented observations accurately in electronic health records.
  • Coordinated patient transport, transfers, and repositioning using proper body mechanics.
  • Responded promptly to patient call lights and reported condition changes to clinical staff.
  • Maintained clean, safe care environments by following infection control and isolation procedures.
  • Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.

Education

- Administrative Health Specialist

Porter And Chester Institute | Stratford, CT | 05-2012

GPA3.0

High School Diploma

Norwalk Adult Board of Education Program | Norwalk, CT | 06-2007

Skills

Patient scheduling
Appointment scheduling
Service coordination
Patient communication
Customer service
Call handling
HIPAA compliance
Patient chart maintenance
Nursing station operations
Clinical support
Healthcare administration
Medical terminology proficiency
Strong organization

Certification

  • CMAS - Certified Medical Administrative Specialist
  • Certified CNA, - 20 + YEARS

Languages

English
Full Professional

Timeline

Business Associate

Yale New Haven Health Bridgeport Hospital
05.2024 - CurrentRead More

Certified Nursing Assistant

Greenwich Hospital
05.2020 - 04.2024Read More

Nursing Assistant

Stamford Hospital
02.2017 - 02.2022Read More

Porter And Chester Institute

from Administrative Health Specialist
Read More

Norwalk Adult Board of Education Program

High School Diploma
Read More
Sylvia Taylor