Symantha Bordeau
Leasing Manager
Grand Rapids,MI
Summary
Authorized to work in the US for any employer to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
1
1
year of post-secondary education
Work History
Leasing Manager
Magnus Services, LLC
, MI
06.2023 - Current
- Created and submitted daily reports on leasing activities.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Collected, completed, and processed lease applications.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
Leasing Specialist
Edward Rose & Sons
Grand Rapids, MI
12.2022 - 06.2023
- Collected, completed, and processed lease applications.
- Showed apartments to potential tenants and answered questions regarding community.
- Drafted comprehensive marketing and leasing plans.
- Created proposals, lease offers and documents for incoming and current tenancies.
Leasing Consultant
Edward Rose & Sons
Grand Rapids, MI
05.2022 - 06.2023
- Collected rent and tracked resident payments and information in computer system.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Greeted clients, showed apartments, and prepared leases.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
Receptionist
Arrow Staffing
Grand Rapids, MI
03.2022 - 05.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained confidentiality of information regarding clients and company.
- Corresponded with clients through email, telephone, or postal mail.
Office Assistant
Kelly Services
Grand Rapids, MI
01.2022 - 03.2022
- Completed clerical tasks such as filing, copying, and distributing mail.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Interacted with customers by phone, email, or in-person to provide information.
- Delivered clerical support by handling range of routine and special requirements.
Data
Arcadia Home Care and Staffing
Grand Rapids, MI
10.2021 - 02.2022
- Completed timely abstraction to maintain compliance with registry deadlines.
- Obtained clinical data from patient charts in unit and entered daily for previous billing period.
- Ran various reports daily and at intervals during each week.
- Reviewed medical records to abstract information according to definition of various registries.
Delivery Driver
Uber Partner Drivers
Grand Rapids, MI
06.2020 - 10.2020
- Delivered food to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Product Handler
Steelcase
Kentwood, MI
09.2018 - 06.2020
- Completed physical inventory counts each month.
- Performed data entry and completed proper paperwork.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
General Labor Worker
Forge Industrial Staffing
Grandville, MI
07.2018 - 09.2018
- Restocked items on shelves and bins to keep inventory available.
- Produced parts and assemblies quickly and efficiently within tolerances.
- Maintained and repaired facilities, equipment, and tools.
- Performed general housekeeping and cleaning tasks.
Delivery Driver and Customer Service
Jimmy John’s
Cascade, MI
10.2017 - 01.2018
- Completed on-time deliveries by choosing best and most efficient routes.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Assembly Worker
Workbox Staffing
Sparta, MI
01.2017 - 01.2017
- Assembled boxes to get ready to ship
- Visually inspected devices for defects and placed defective items into reject bin.
- Applied blank labels to devices, packaged and sealed items before sending for quality review.
- Followed detailed assembly instructions, processes and procedures.
Assembly Worker
Gill Staffing
Caledonia, MI
01.2017 - 01.2017
- Visually inspected devices for defects and placed defective items into reject bin.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Applied blank labels to devices, packaged and sealed items before sending for quality review.
- Notified supervisor of issues with equipment or production.
CNA - Certified Nursing Assistant
ARCADIA HOME CARE & STAFFING
Grand Rapids, MI
10.2016 - 12.2016
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Cashier
Kmart
Hastings, MI
08.2016 - 12.2016
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
Car Wash Attendant
Byron Center
Byron Center, MI, MI
08.2016 - 12.2016
- Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.
- Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
- Received check, cash and credit card payments from customers, gave back balance, and maintained accounts of payments received on daily basis.
- Rinsed objects and placed on drying racks or used cloth, squeegees, or air compressors to dry surfaces.
Wait Staff
Porter Hills Village
Grand Rapids, MI
07.2016 - 10.2016
- Cultivated warm relationships with regular customers.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
- Bussed and reset tables to keep dining room and work areas clean.
CNA - Certified Nursing Assistant
Metron Integrated Health Systems
Grand Rapids, MI
03.2016 - 07.2016
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Desk Assistant
Duncan Lake early childhood academy
Caledonia, MI
11.2015 - 02.2016
- Greeted guests in with friendliness and professionalism.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Education
Certificate in Medical Billing & Coding - undefined
University of Phoenix-Online
03.2023 - Current
High school diploma - undefined
Sparta High School
Sparta, MI 01.2016 - 1 2016
Skills
Performance optimization strategies
Maintaining closing ratios
Leasing reports
Conducting meetings
Lease management experience
Leasing and sales
Database Management
Customer service-focused
Affordable housing programs knowledge
Medical office administration
Recording vital signs
Measuring bodily fluids
Wound care specialist
Complaint resolution
Order fulfillment
Creative problem solving
CRM
Medical terminology knowledge
Timeline
Leasing Manager
Magnus Services, LLC
06.2023 - Current
Certificate in Medical Billing & Coding - undefined
University of Phoenix-Online
03.2023 - Current
Leasing Specialist
Edward Rose & Sons
12.2022 - 06.2023
Leasing Consultant
Edward Rose & Sons
05.2022 - 06.2023
Receptionist
Arrow Staffing
03.2022 - 05.2022
Office Assistant
Kelly Services
01.2022 - 03.2022
Data
Arcadia Home Care and Staffing
10.2021 - 02.2022
Delivery Driver
Uber Partner Drivers
06.2020 - 10.2020
Product Handler
Steelcase
09.2018 - 06.2020
General Labor Worker
Forge Industrial Staffing
07.2018 - 09.2018
Delivery Driver and Customer Service
Jimmy John’s
10.2017 - 01.2018
Assembly Worker
Workbox Staffing
01.2017 - 01.2017
Assembly Worker
Gill Staffing
01.2017 - 01.2017
CNA - Certified Nursing Assistant
ARCADIA HOME CARE & STAFFING
10.2016 - 12.2016
Cashier
Kmart
08.2016 - 12.2016
Car Wash Attendant
Byron Center
08.2016 - 12.2016
Wait Staff
Porter Hills Village
07.2016 - 10.2016
CNA - Certified Nursing Assistant
Metron Integrated Health Systems
03.2016 - 07.2016
High school diploma - undefined
Sparta High School
01.2016 - 1 2016
Desk Assistant
Duncan Lake early childhood academy
11.2015 - 02.2016