Symone Ellison

My responsibilities are to sell at least 20 cars a month, get deals ready for my managers to send to the finance office and give an honest and transparent experience in order to get exemplary CSI .

• Conducted product demonstrations, highlighting features and benefits of vehicles.
• Managed customer inquiries through phone, email, and in-person interactions.
• Trained new staff on dealership procedures and product knowledge for improved team performance.
• Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
• Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
• Negotiated prices, terms of sales and service agreements.

My responsibilities are to sell at least 15 cars a month, get deals ready for my managers to send to the finance office and give an honest and transparent experience in order to get exemplary CSI .

• Executed sales processes efficiently, ensuring accurate product knowledge to facilitate informed purchases.
• Demonstrated adaptability in fast-paced environments while managing diverse customer needs and inquiries.
• Provided training and mentorship to new sales staff, improving overall team performance and product knowledge.

I supervised my team in assisting each of our dealerships with improving their CSI scores and overall Google rating . I also assist in making sure every employee of each dealership is properly trained as well as handle customer complaints.

Some College