Summary
Overview
Work History
Education
Skills
Timeline
Generic

Symone Turner

Shift Lead
Pittsburgh,PA

Summary

Proven Shift Manager at ABM Industries, adept in safety compliance and interpersonal skills, enhanced security and customer satisfaction through diligent oversight and team guidance. Excelled in data collection at Headway Workforce, showcasing exceptional verbal communication and accuracy. Achievements include streamlining processes and boosting efficiency, underpinning a customer service-focused approach.

Overview

9
9
years of professional experience

Work History

Shift Manager

ABM Industries
Pittsburgh, PA
08.2023 - Current
  • Performed administrative duties such as filing documents, preparing reports.
  • Monitored security cameras to detect any suspicious activity or potential theft within the premises.
  • Provided guidance to employees when dealing with difficult customers.

Field Data Collector

Headway Workforce
Pittsburgh, PA
03.2016 - Current
  • Explained survey objectives and procedures to interviewees, interpreting survey questions to help with comprehension.
  • Used computers or specified forms to compile, record and code results or data from interview or survey.
  • Scheduled and conducted interviews to support data collection.

Education

High School Diploma -

Schenley High School
Pittsburgh, PA
06-2009

Skills

  • Safety compliance
  • Flexible schedule
  • Interpersonal skills
  • Punctual and reliable
  • Verbal and written communication
  • Equipment troubleshooting
  • Handling customer complaints
  • Accurate money handling
  • Cash handling
  • Energetic and enthusiastic
  • Customer service focus

Timeline

Shift Manager

ABM Industries
08.2023 - Current

Field Data Collector

Headway Workforce
03.2016 - Current

High School Diploma -

Schenley High School
Symone TurnerShift Lead