Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Accomplishments
Timeline
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Syndy Pettway

Houston

Summary

Hi my name is Syndy pettway. I'm very Dependable that enjoy providing exceptional customer service. Ready to provide support, share key learnings, build trusting relationships, also able to adapt to change and transition well with new environments!

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Representative

UPS
01.2022 - Current
  • Customer service and delivering of products to businesses and residences
  • Met deadlines for delivery blocks and resolved issues in a timely manner
  • Resolved customer issues while maintaining a professional and empathetic demeanor.

Lead Customer Service Associate

Tiff treats
11.2023 - 05.2024
  • Conducted training sessions for new customer service staff on corporate guidelines.
  • Addressed client concerns directly to ensure satisfactory resolution.
  • Ensured timely delivery of bakery products to various establishments.

Medical Customer Service Associate

Prosper Infusion
01.2023 - 10.2023
  • Provided customer assistance and instructions for handling and operation of medical equipment
  • Managed accurate data input of healthcare products.
  • Effectively managed timely pickup and delivery of health items.

Education

Lone Star College
Houston, TX

Skills

  • Client Support
  • Retail Merchandising
  • Communication skills
  • Timely Data Input
  • Time Management Skills
  • Professional Demeanor

Certification

Customer experience certification

Personal Information

Willing To Relocate: Anywhere

Accomplishments

• 5 star driver and customer service representative

• Insured medical safety with medical equipment

• Efficient with time management

Timeline

Lead Customer Service Associate

Tiff treats
11.2023 - 05.2024

Medical Customer Service Associate

Prosper Infusion
01.2023 - 10.2023

Customer Service Representative

UPS
01.2022 - Current

Lone Star College

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Syndy Pettway