Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Syniah Petty

Sherman,IL

Summary

Dynamic and results-oriented professional with a proven track record at Smoothie King, adept at problem-solving and exceptional customer service. Skilled in multitasking and fostering team collaboration, I excel in fast-paced environments, ensuring operational excellence and enhancing customer satisfaction. My expertise includes efficient cash handling and fostering positive customer relationships, contributing to repeat business and streamlined operations.

Positive and compassionate traits enhance patient care and support in healthcare setting. Familiar with medical terminology and able to assist with radiographic procedures. Dedicated to providing quality patient care and supporting radiology team.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Associate

Skyzone
08.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Banquet Server

White Eagle Golf Club
05.2021 - 05.2023
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Set up banquet tables and chairs based on event requirements.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
  • Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
  • Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.

Shift Leader

Smoothie King
06.2022 - 03.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.

Education

No Degree - Exercise Science

Illinois State University
Normal, IL
05-2027

Skills

  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Exceptional customer service
  • Meeting deadlines
  • Team player

Certification

  • CPR/AED Certification
  • First Aid Certification

Timeline

Sales Associate

Skyzone
08.2024 - Current

Shift Leader

Smoothie King
06.2022 - 03.2023

Banquet Server

White Eagle Golf Club
05.2021 - 05.2023

No Degree - Exercise Science

Illinois State University
Syniah Petty