Summary
Overview
Work History
Education
Skills
Timeline
Generic

Synquis Williams

Vancouver

Summary

Dynamic Patient Service Specialist with a proven track record at The Vancouver Clinic, enhancing patient satisfaction through efficient appointment scheduling and effective communication. Skilled in maintaining patient confidentiality and adept in medical terminology, I excel in fostering a welcoming environment while optimizing clinic workflows and reducing wait times. I am determined to be a medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. I have a strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks. Lastly I am Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

10
10
years of professional experience

Work History

Patient Service Specialist

The Vancouver Clinic
03.2024 - 07.2024
  • Improved patient satisfaction by providing efficient and friendly service during registrations, and scheduling appointments.
  • Ensured HIPAA compliance by maintaining strict confidentiality of patient information while handling sensitive documents.
  • Adapted quickly to changing policies or procedural updates within the clinic, maintaining consistent levels of efficiency and accuracy in daily tasks.
  • fostering a welcoming and cohesive work environment.
  • Reduced wait times for patients by optimizing appointment schedules and coordinating with clinical staff.
  • Managed high call volumes by efficiently triaging incoming requests to appropriate departments or personnel.
  • Enhanced clinic workflow by managing patient records and ensuring accurate documentation of medical histories.

Environmental Services Housekeeper

Kaiser Permanente
07.2014 - 06.2018
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
  • Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
  • Practiced established infection control methods to reduce risks to patients, families, and medical staff.
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
  • Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.

Education

Medical Assisting Certification

Concorde Career College
Portland, OR
08-2025

Certified Nursing Assistant

Clark College
Vancouver, WA
07-2014

Skills

  • Appointment scheduling
  • Patient confidentiality
  • Professionalism and ethics
  • Medical terminology
  • Cross-cultural sensitivity
  • Vital sign monitoring
  • Procedure assistance
  • CPR
  • Immunization administration
  • Phlebotomy techniques
  • Specimens collection and processing
  • Patient assessments
  • Performing EKG's

Timeline

Patient Service Specialist

The Vancouver Clinic
03.2024 - 07.2024

Environmental Services Housekeeper

Kaiser Permanente
07.2014 - 06.2018

Medical Assisting Certification

Concorde Career College

Certified Nursing Assistant

Clark College
Synquis Williams