Synthia Pierre
Pisd Transportation School Bus
TX
1
Language
1
Certification
27
years of professional experience
Dynamic and dedicated professional with extensive experience in customer service at Dillard's. Proven ability to enhance customer satisfaction through effective communication and cash handling skills. Recognized for maintaining high standards of cleanliness and operational efficiency, while demonstrating strong work ethic and empathy in fast-paced environments.
Work History
Cashier
1 Year 10 Months- Welcomed customers upon store entry and ensured attentive service.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Processed cash, check, and credit card transactions with high accuracy.
Bus Aistant
2 Years 2 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated capacity to acquire knowledge rapidly.
Shipping and Receiving Clerk
1 Year 5 Months- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
- Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
Order Filler
11 Months- Facilitated smooth operations during peak periods, effectively handling increased workload without compromising quality or timeliness of deliveries.
- Implemented effective time management strategies, significantly increasing productivity within tight deadlines.
- Contributed to a safe working environment by adhering to strict safety protocols during all tasks.
- Demonstrated adaptability and flexibility in response to changing demands or priorities, effectively navigating challenges while maintaining a high level of productivity.
- Assisted in onboarding new employees, providing thorough training on order filling procedures and best practices.
- Improved order accuracy by meticulously reviewing and verifying customer information before processing.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
Sales Associate
7 Months- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
Food Service Worker
4 Years 4 Months- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Learned other teammates' work tasks to train as backup.
Education
- Medical Assisting
English - Food Service
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Cash handling
Cleaning and sanitizing
Customer service excellence
Cash register operation
Order taking
Merchandise restocking
Certification
5 star Award of Experience at (Baylor medical hospital)
Languages
English
Full Professional
Timeline
Cashier
Sprouts Grocery Store
12.2024 - CurrentRead More
Bus Aistant
Pisd Transportation School Bus
08.2024 - CurrentRead More
Shipping and Receiving Clerk
DaVita Rx LLC.
10.2014 - 03.2016Read More
Order Filler
Newman Marcus
11.2013 - 10.2014Read More
Sales Associate
Dillard's
06.2012 - 01.2013Read More
Food Service Worker
Baylor Medical Hospital
05.1999 - 09.2003Read More
PCI Health Training Center
from Medical Assisting
Read More
Irving High School
English from Food Service
Read More