Syre Stewart
ATL,Georgia
Summary
Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with 2 years of experience working in busy environments. Someone who is ready to work and takes their job seriously. Entry-level Customer Service Administrator offering effective communication and well-developed troubleshooting skills honed across 4-year career history. Manages upset customers with precision and poise and defuses high-pressure situations with grace and diplomacy.
Overview
6
6
years of professional experience
Work History
Costumer Service
L.Richardson Insurance Agency INC
06.2017 - Current
- Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
- Developed lasting relationships with customers, which helped to bring in additional business opportunities.
- Updated customer service database with new information, address changes and contact details.
Package Handler
UPS
05.2022 - 03.2023
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Proved successful working within tight deadlines and a fast-paced environment.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Followed verbal and written instructions to properly move and ship products.
Crew Member
McDonald's
09.2021 - 12.2021
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted other team members to achieve goals.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Took orders, prepared meals, and collected payments.
Education
No Degree - Kinesiology
Georgia State University
Atlanta, GA12.2025
Skills
- Customer Service
- Conflict Resolution
- Flexible and Adaptable
- Team Management
- Cultural Awareness
- Networking
- Critical Thinking
- Problem Resolution
Additional Information
I have a very deep sports past so I am physically and mentally prepared for the job.
Timeline
Package Handler
UPS
05.2022 - 03.2023
Crew Member
McDonald's
09.2021 - 12.2021
Costumer Service
L.Richardson Insurance Agency INC
06.2017 - Current
No Degree - Kinesiology
Georgia State University
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