Syrena Kevern
Phoenix,AZ
Overview
10
10
years of professional experience
Work History
Community Manager
Western Wealth Communities
Phoenix, AZ
02.2023 - Current
- Promoted to successfully manage 300 units ensuring high occupancy rates and maintaining low ATR numbers
- Manage and lead a team of 6 employees
- Maintains property rentals by advertising and filling vacancies, negotiating and enforcing leases, and maintaining and securing premises
- Establishes rental rate by surveying local rental rates and calculating overhead costs, depreciation, taxes, and profit goals
- Collecting rent, dealing with late payments, and handling operating expenses
- Preparing reports on the financial performance of properties
- Terminating leases and initiating eviction proceedings
- Addressing tenant complaints and inspecting vacated units
- Nominated for Community Manager of the Year
- Consistently Achieved NOI Growth
- Exceptional Occupancy and ATR Results.
Community Manager
Avenue5 Residential
Tempe, AZ
03.2022 - 01.2023
- Implementation of sound operating and fiscal procedures, development and mentoring of the team, delivery of impeccable customer relations, and management of annual operating and capital budgets valued over a million dollars
- Developed and maintained a positive and motivated team focused on exceptional customer service through mentoring, leadership
- Maximized rental income through occupancy maximization and expense control.
Community Manager
Greenwater Investments
Phoenix, AZ
02.2020 - 01.2021
- Maintains property rentals by advertising and filling vacancies for 245 apartment homes
- Establishes rental rate by surveying local rental rates and calculating overhead costs, depreciation, taxes, and profit goals
- Attracts tenants by advertising vacancies, obtaining referrals from current tenants, explaining advantages of location and services, and showing units
- Accomplishes financial objectives by collecting rents, paying bills, forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective action.
Assistant Manager
Summerlin Villas
Tucson, AZ
02.2019 - 01.2020
- Contracts with tenants by negotiating leases and collecting security deposit
- Accomplishes financial objectives by collecting rents, paying bills, forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective action.
Assistant Manager
Priderock Capital Management
Mesa, AZ
02.2018 - 01.2019
- Assisted Property Manager on Accounts Payable, vendor scheduling, ordering maintenance supplies and weekly owner's reports
- Completed monthly market surveys and weekly management reports.
Leasing Consultant
MC RESIDENTIAL
Tucson, AZ
07.2016 - 01.2018
- Maintain leasing files, complete tours, process applications, post payments in absence of community manager and assistant manager, maintain paperless processing with all files uploaded to Yardi, and assist with resident concerns & issues.
Assistant Manager
The Bungalows Apartments
Garden Grove, CA
02.2015 - 06.2016
- Maintain leasing files, complete tours, accurately complete Monday morning reports, assist with month end reports, process online lease files, responsible for outside sales and marketing to generate new prospects.
Education
ASSOCIATES OF APPLIED SCIENCE in APPLIED SCIENCE -
GOLDEN WEST COLLEGE
Huntington Beach, CASkills
- Yardi
- Property Management
- Operating Systems
- Fair Housing Regulations
- Property Leasing
- Accounts Receivable
- Negotiation
- Microsoft Office
- Accounts Payable
- Account Management
- Marketing
- Property management
- Renovation
- Fair Housing regulations
- Customer service
- Time management
- OneSite
- Leadership
- Management
- Sales
- LIHTC
- Property leasing
- Section 8
- Landlord-tenant law
- Data entry
Timeline
Community Manager
Western Wealth Communities
02.2023 - Current
Community Manager
Avenue5 Residential
03.2022 - 01.2023
Community Manager
Greenwater Investments
02.2020 - 01.2021
Assistant Manager
Summerlin Villas
02.2019 - 01.2020
Assistant Manager
Priderock Capital Management
02.2018 - 01.2019
Leasing Consultant
MC RESIDENTIAL
07.2016 - 01.2018
Assistant Manager
The Bungalows Apartments
02.2015 - 06.2016
ASSOCIATES OF APPLIED SCIENCE in APPLIED SCIENCE -
GOLDEN WEST COLLEGE