SYRIA BOWENS
Huntsville,AL
Summary
Dedicated stock and cash handling professional with a focus on customer satisfaction, effective communication, and problem resolution. Proven ability to enhance workflow efficiency and organize inventory.
Detail-oriented stocker with experience in inventory organization and customer service. Skilled in maintaining product availability and collaborating with team members to achieve store objectives. Committed to promoting a positive shopping experience.
Proven skills in receiving, moving and stocking merchandise. Efficient, accurate, and hardworking team player knowledgeable about grocery stocking and rotation procedures. Comfortable lifting up to 50 pounds.
Motivated professional with top-notch customer relations skills and understanding of successful merchandising. Skilled in labeling, shelving and organizing items. Offering several years of related experience and proven success the field.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Stocker
Walmart
Huntsville
09.2025 - Current
- Organized inventory in stockroom for efficient access and management.
- Assisted customers in locating products, providing excellent service support.
- Restocked shelves with merchandise to ensure product availability for customers.
- Collaborated with team members to maintain store cleanliness and organization.
- Monitored stock levels and reported low inventory to management promptly.
- Operated equipment safely to move and arrange products on shelves.
- Stocked shelves with newly arrived products.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
- Lifted materials of varied weights on regular basis.
- Faced products on shelves and displays to meet company policies.
- Arranged merchandise in an attractive manner to promote sales.
- Ensured that all products were labeled properly before stocking the shelves.
- Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
- Removed outdated products from shelves in accordance with company policy.
- Participated in physical inventories of stock on hand periodically.
Cashier
Nike Clearance Store
Memphis, TN
05.2025 - 08.2025
- Processed customer transactions using point-of-sale systems efficiently.
- Assisted customers with product inquiries and provided excellent service.
- Maintained cleanliness and organization of checkout area and merchandise displays.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Handled cash, credit, and gift card payments accurately and securely.
- Managed inventory restocking to ensure product availability for customers.
- Resolved customer complaints swiftly and professionally to enhance satisfaction.
- Trained new cashiers on store policies and effective customer service techniques.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Digital Personal Shopper
WALMART SUPERCENTER
Memphis, TN
06.2024 - 02.2025
- Connected and engaged with clients to understand needs.
- Collected order items in a timely manner and correctly.
- Stored product correctly in staging area, following safety guidelines.
- Ensured accuracy by double checking orders against customer specifications prior to checkout.
- Organized merchandise displays to enhance product visibility and accessibility.
Home Appliance Sales Associate
WALMART SUPERCENTER
Memphis, TN
06.2023 - 06.2024
- Assisted clients in making informed choices about services or products.
- Collaborated effectively with team members to meet department objectives and goals.
- Built loyalty by delivering great customer service.
- Developed strong customer relationships by focusing on needs and providing solid service.
- Participated in ongoing training to enhance own job skills and knowledge.
- Responded quickly to meet customer needs and resolve problems.
Front End Cashier
WALMART SUPERCENTER
Memphis, TN
10.2021 - 06.2023
- Resolved errors in cash and credit card transactions.
- Informed customers of special promotions, loyalty programs, and discounts.
- Remained aware of surroundings and secured cash to minimize loss potential.
- Provided product information and resolved concerns to assist customers.
- Developed and maintained a positive working relationship with customers.
- Monitored customer traffic and proactively addressed potential issues.
- Performed daily opening and closing duties such as counting money in the register drawer and reconciling receipts against sales totals.
- Trained new cashiers in the use of cash registers and processing payments.
- Processed cash, check, and credit cards for customer purchases.
- Offered assistance to customers in locating desired items.
- Kept checkout area clean and tidy by organizing shelves and wiping down belt.
- Established prices of goods and tabulated bills with cash registers or price scanners.
- Delivered customer service by greeting customers and answering any store inquiries.
- Provided excellent customer service to satisfy guests.
- Processed payments, returns, and exchanges.
- Monitored self-checkout stations to assist customers and resolve register problems.
- Verified prices of grocery items in question against price of items on stock shelf.
- Packed grocery items in sacks or cartons, arranging heavy and bulky items at bottom.
Education
Psychology
Alabama A&M University
Huntsville, AL, US 08.2023 - 12.2025
High School Diploma -
Southwind High School
Memphis, TennesseeSkills
- Customer Service
- Attention to Detail
- Planning and Organization
- Upbeat and Outgoing Attitude
- Relationship Building
- Decision-Making
- Hard-worker
- Determination
- Digital Personal Shopper
- Customer service
- Team collaboration
- Inventory management
- Effective communication
- Problem resolution
- Visual merchandising
- Time management
- Supply restocking
- Workstation cleaning
- Proper stacking and storage
- Product restocking
- Workflow efficiency
Timeline
Stocker
Walmart
09.2025 - Current
Cashier
Nike Clearance Store
05.2025 - 08.2025
Digital Personal Shopper
WALMART SUPERCENTER
06.2024 - 02.2025
Psychology
Alabama A&M University
08.2023 - 12.2025
Home Appliance Sales Associate
WALMART SUPERCENTER
06.2023 - 06.2024
Front End Cashier
WALMART SUPERCENTER
10.2021 - 06.2023
High School Diploma -
Southwind High School