SYRUS JACKSONSHELBY
Antelope,California
Summary
Dynamic stocker/retail sales associate and receptionist skilled in enhancing customer experiences through effective communication and organizational efficiency. Proven track record in managing inventory and supporting patient care, demonstrating adaptability and a commitment to quality service. Recognized for maintaining a calm demeanor and resolving conflicts to promote a positive environment.
Overview
4
4
years of professional experience
Work History
Receptionist
Cedarwood post-acute
Sacramento, CA
11.2022 - Current
- Responded to incoming phone calls promptly
- Organized and filed documents to ensure easy access
- Assisted residents with daily activities to enhance their well-being
- Supported nurses and assistants with patient care tasks
Stocking Team/ Retail Sales Associate
Big Lots Stores, Inc
North Highlands, California
08.2022 - 03.2023
- Managed inventory levels by monitoring stock movement and restocking shelves to ensure product availability.
- Collaborated with staff to streamline restocking and replenishment processes for merchandise.
- Cleaned and organized sales floor in accordance with company merchandising standards.
- Maintained cleanliness and organized the sales floor and stock areas.
- Maintained a clean and organized store environment that met all safety standards.
- Developed strong interpersonal skills to effectively communicate with customers and coworkers.
- Resolved conflicts by applying strong problem-solving and interpersonal skills to maintain a positive customer experience.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
Education
Associate of Science - Respiratory Therapy
Carrington College
Rancho Cordova, CA04-2027
High School Diploma -
McClellan High school
Antelope, California02-2023
Skills
- Reception Desk Management
- Telephone Skills
- Answer Telephone Calls
- Phone etiquette
- Organizational skills
- Organizational efficiency
- Time Management
- File management
- Medical terminology
- Performance Improvement
- Inventory Management
- Information protection
- Calm demeanor
Timeline
Receptionist
Cedarwood post-acute
11.2022 - Current
Stocking Team/ Retail Sales Associate
Big Lots Stores, Inc
08.2022 - 03.2023
Associate of Science - Respiratory Therapy
Carrington College
High School Diploma -
McClellan High school