Sysha Tate-Murphy
Baltimore,MD
Summary
Pharmacy Technician seeking employment to advance my skills that is well organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cocktail Server
Maryland Live Casino
Hanover, MD
03.2023 - Current
- Collaborated with bartenders to invent specialty and seasonal drinks, increasing overall revenue.
- Answered questions regarding drinks specials and menus items.
- Maintained tidiness and organization throughout bar area.
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Maintained accurate cash handling practices while efficiently serving customers.
- Communicated with patrons to offer friendly service and determine needs.
- Processed cash payments from customers using a point-of-sale system.
- Provided exceptional service to high volume of daily customers.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Provided excellent customer service at all times.
Pharmacy Technician
John Hopkins Hospital
Baltimore , MD
06.2022 - 10.2023
- Managed filing of prescriptions, both electronically and manually.
- Interpreted and processed medication orders under supervision of pharmacist.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
- Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.
- Answered telephones to respond to questions or requests.
- Entered prescription information into computer databases.
- Checked medications for content, accuracy and completeness of drug packaging and labeling.
- Verified accuracy of medication labels before they were dispensed units with the hospital
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Completed day-to-day duties accurately and efficiently.
Fulfillment Pharmacy Technician
Remedi Seniorcare
Baltimore, Md
11.2022 - 07.2023
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Understood and followed oral and written directions.
- Preparing orders under the direct supervision of the Patient Care Manager and Staff Pharmacists.
- Separating, organizing, and fulfilling all patient orders properly and accurately in a timely manner prior to the final pharmacist check.
- Pulling correct products and preparations according to order details and physician group, appropriately affixing Rx and auxiliary labels, and including all pertinent auxiliary items.
- Generating and evaluating reports needed for ordering manufacturing products daily and pulling expired products monthly.
- Managing Fulfillment station, to include stocking needed supplies, maintaining equipment, changing printer toner as needed, loading printer with labels and paper, and maintaining clean, organized, and efficient workstation.
- Conducting Technician scan/check, ensuring that the correct products and/or compounded preparations are included in each patient’s order.
- Monitoring all inventories and knowing who to contact to order and/or restock products and supplies.
- Organizing, cleaning, and stocking shelves, pulling outdated products and preparations on a monthly basis, as well as maintaining controlled substance logs and inventories.
- Locating and demonstrating general knowledge of Remedi Care Standard Operating Procedures.
- Working together with all team members to promote a community of cooperation and respect.
Education
High School Diploma -
Paul Laurence Dunbar High School
Baltimore, MD06-2015
Skills
- Order Verification
- Medication Dispensing
- Regulatory Compliance
- Prescription Filling
- FDA Compliance
- Drug Inventory Management
- Patient Education and Counseling
- Supporting Pharmacy Operations
- Labeling Prescriptions
- Team Collaboration
- Pharmacy Operations
- FDA Drug Safety Guidelines
- Pharmaceutical Calculations
- Interpreting Orders
Certification
- Pharmacy Technician Certification obtained 04/23 expires 04/2025
Timeline
Cocktail Server
Maryland Live Casino
03.2023 - Current
Fulfillment Pharmacy Technician
Remedi Seniorcare
11.2022 - 07.2023
Pharmacy Technician
John Hopkins Hospital
06.2022 - 10.2023
High School Diploma -
Paul Laurence Dunbar High School
- Pharmacy Technician Certification obtained 04/23 expires 04/2025
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