Summary
Overview
Work History
Education
Skills
Timeline
Generic

Syvana Wynn

Victoria,TX

Summary

Proven customer service expert with a track record of enhancing customer satisfaction at Wingstop. Demonstrated integrity and empathy, excelling in cash handling and maintaining meticulous cleanliness. Achieved notable accuracy in financial transactions, mentoring staff to boost performance. Skilled in streamlining processes for improved efficiency, embodying patience and a strong work ethic to meet sales targets.

Overview

3
3
years of professional experience

Work History

Cashier

Wingstop
Victoria, TX
09.2020 - 01.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.

Cashier

Sam's Club
Victoria, TX
10.2022 - 12.2022

Operated register and greeted customers as they entered the door.

  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

Victoria College
Victoria, TX

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing

Timeline

Cashier

Sam's Club
10.2022 - 12.2022

Cashier

Wingstop
09.2020 - 01.2024

Victoria College
Syvana Wynn