Dedicated property management professional with extensive administrative experience and a strong commitment to excellence. Known for maintaining a polished appearance and demeanor while consistently delivering high-quality results. A dependable and adaptable team player with exceptional communication and organizational skills that enhance collaboration and efficiency. Authorized to work in the US for any employer, bringing a proactive approach to supporting property management operations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Property Manager
American Equity Properties, Inc.
10.2024 - 07.2025
Assists in managing all aspects of a building’s occupancy and maintenance.
Communicates with tenants regarding property-related issues.
Post notices on the forth day of the month.
Coordinates with tenants and third parties to address maintenance and facility needs.
File evictions and attend eviction court.
Collaborates with property management team to produce advertising materials.
Meets with prospective tenants to show property, receive rental applications and explain terms of occupancy.
Walk property daily so ensure it’s up keep.
Processes applications and conducts credit checks and background checks.
Collects monthly fees and maintains records of payments and rental activity.
Prepares budgets and financial reports.
Coordinates with outside vendors to arrange for trash removal, maintenance, landscaping, security and other services.
Do monthly close outs.
Investigates and helps to resolve complaints, disturbances and violations.
Complies with anti-discrimination laws with regard to fair housing, renting and advertising.
Contributes to team efforts by accomplishing related tasks as needed.
Housing Liaison
Housing Opportunities for Women (Non for Profit)
01.2023 - 10.2024
Introduce participants to units and turnover keys for multiple locations
Coordinate unit turnover services, ensure completion and submit appropriate payments
Facilitate unit repairs due to results of housing quality standard inspection or lead risk assessments
Verify tenant income and other documents as needed
Maintain and update tenant files including updated leases, unit inspections, rent reasonableness forms, rent calculations and memos with all required documentation
Collect, enter and validate data in Yardi, company database ensuring scans of all client files are present in client records
Point of contact for set of landlords / property management companies
Communicate issues regarding program participants to appropriate caseworkers
Respond to maintenance requests from program participants
Gather additional information from tenants or caseworkers and pass along to appropriate property management
Maintain existing relationships with landlords and management companies
Participate in all relevant weekly Housing Team meetings, and other meetings
Represent HOW with external partners and internal staff
Complete reporting requirements as needed and requested
Perform other duties as assigned
Administrative Assistant
Servcorp
04.2020 - 11.2022
Serves as a direct assistant to Production Supervisor, supporting all aspects of production and office management
Trust to analyze and interpret data, and handle all shipments, deliveries, and material orders
File paperwork and client information
Greet office staff and visitors and direct them to the appropriate department
Maintain confidentiality of clients and departments
Sort mail and direct it to the proper departments and personnel
Known as the 'go-to person' for all departments including Quality Control, Accounting, and Management
Work to alleviate executive overload by handling all customer interactions for company including walk-ins, email, phone, and fax interactions
Order supplies and catering for the office and all meetings and events
Coordinate and schedule all company meetings, appointments, interviews, and inspections
Problem solves for each department to maintain timely completion of tasks and meet strict deadlines
Work to ensure quality service and address and resolve all customer issues.
Leasing Agent/ Assistant Property Manager
WPD Management
02.2018 - 04.2020
Building positive relationships with prospective and current tenants
Overseeing the timely and successful completion of maintenance requests
Showing properties to prospective tenants and answering relevant questions
Preparing and executing detailed and legally compliant lease agreements.
Overseeing all financial procedures including verifying renter income, processing monthly payments, and executing default protocols
Addresses and promptly resolves questions, requests, and complaints from tenants.
Creates and distributes marketing materials for the property management company.
Inspects property on a regular basis to assess condition of buildings and grounds, and to ensure that empty units are ready for new tenants.
Creating organizational systems to support accurate record keeping, efficient financial transactions and prompt renter complaint resolution