Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Taasha Burklund

Snohomish,WA

Summary

Barista with 1 year of café experience and 4 years in customer service across healthcare and hospitality. Skilled at pulling consistent espresso shots, steaming milk, cleaning equipment, and keeping the bar efficient during busy periods. Passionate about delivering great coffee and excited to contribute to Ruby’s Espresso’s welcoming atmosphere while growing specialty coffee skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Patient Service Specialist

Providence Regional Medical Center
04.2024 - 10.2024
  • Registered patient information and insurance using EPIC software with accuracy and confidentiality.
  • Handled payments and verified insurance, ensuring a smooth check-in/check-out process.
  • Delivered consistent customer service, managing multiple patients while resolving issues in a timely, empathetic manner.
  • Maintained efficiency in a fast-paced, multitasking environment.

Barista

Whidbey Coffee
10.2023 - 04.2024
  • Greeted and served customers, prepared a wide range of coffee and food items, and managed opening/closing tasks.
  • Efficiently handled high-volume rushes and maintained a clean, organized workspace.
  • Promoted seasonal drinks through creative board design and friendly product recommendations.
  • Resolved customer concerns with professionalism and a focus on satisfaction.

Customer Service Representative

Extended Stay America Suites
06.2021 - 08.2024
  • Welcomed guests, answered phones, and managed both online and phone reservations.
  • Processed payments, responded to guest requests, and ensured a positive customer experience.
  • Took initiative on additional tasks including laundry management and general upkeep.

Babysitter/Nanny

Independent Service
01.2014 - 06.2021
  • Provided attentive care for children across multiple families, including households with pets.
  • Assisted with meal prep and light household duties, adapting to each family's specific needs.
  • Demonstrated responsibility, time management, and a nurturing approach in fast-changing environments.

Education

High school diploma -

Mariner
Everett, WA
06.2018

Skills

  • Collaboration
  • Communication
  • Customer service
  • Diligence
  • Espresso machine handling
  • Flexibility
  • Multitasking
  • Organization
  • Positive attitude
  • Quick learning

Certification

Food handlers certification

Timeline

Patient Service Specialist

Providence Regional Medical Center
04.2024 - 10.2024

Barista

Whidbey Coffee
10.2023 - 04.2024

Customer Service Representative

Extended Stay America Suites
06.2021 - 08.2024

Babysitter/Nanny

Independent Service
01.2014 - 06.2021

High school diploma -

Mariner

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