Tabatha Braziel
Tickfaw,LA
Summary
MEDICAL BILLING AND OFFICE SPECIALIST
Motivated and detail-oriented Medical Records Specialist seeking a challenging position as a Medical Office Assistant where I can utilize my professional experience, strong communication skills, and organizational abilities to provide efficient and effective administrative support. Certified in Medical Records, with knowledge of medical documentation, patient information, confidentiality, and healthcare office procedure. Dedicated to delivering professional and compassionate service while maintaining accuracy and attention to detail in a fast-paced medical environment.
Overview
14
14
years of professional experience
Work History
Patient Access Specialist and Pre-auth clerk
ST TAMMANY HEALTH SYS
Covington , LA
06.2023 - Current
- Managed patient check-in and check-out, insurance authorizations, billing, payments, and refund processing to streamline patient flow in a hospital clinic.
- Verify and maintain accurate patient demographic, insurance, and billing information.
- Collaborated with providers and clinical staff to resolve discrepancies, ensuring accurate billing and reimbursement processes.
- Answered incoming calls, assisting patients with insurance, billing, payments, appointments, and account-related inquiries to enhance patient satisfaction.
- Maintain patient confidentiality and comply with HIPAA and hospital policies.
Intake and Assessment Specialist
Northlake Behavioral Health System
Mandeville, Louisiana
08.2022 - 01.2023
- Conducted patient interviews to verify eligibility for services
- Coordinated and scheduled patient appointments to streamline access to care
- Facilitated completion of initial paperwork for patients
- Update and maintain patients’ health records
- Process insurance claims in compliance with law requirements
- Answered incoming and outgoing calls to assist patients
Procedure Scheduler
Northlake Gastroenterology Associates
Hammond, LA
08.2020 - 09.2022
- Scheduled medical procedures while verifying diagnosis and CPT codes for accuracy.
- Verified insurance eligibility and benefits, calculated estimated patient responsibility including deductibles, copayments, and coinsurance, and obtained prior authorizations for scheduled procedures.
- Coordinated follow-up appointments and worked with providers and external healthcare facilities to ensure accurate patient and procedure information.
- Managed incoming and outgoing calls while supporting efficient clinical and administrative operations in a fast-paced environment.
Pre-Registration Specialist
Lakeview Regional Medical Center
Covington, LA
11.2012 - 09.2020
- Collected and verified patient demographic and insurance information prior to scheduled appointments and procedures.
- Verified insurance eligibility and benefits, confirmed coverage, and assisted with prior authorization requirements.
- Calculated and communicated estimated patient financial responsibility to prepare patients for potential out-of-pocket costs.
- Coordinated with patients, physician offices, and healthcare facilities to streamline scheduling and ensure timely completion of pre-visit requirements.
- Maintained accurate patient records while managing high call volume and supporting efficient workflow in a fast-paced clinical environment.
Education
Certificate of Technical Studies - Medical Records
University of Phoenix
Remote09-2026
Certificate of Technical Studies - Medical Billing And Office
Delta College
Covington, LA 06-2012
High School Diploma -
Amite High School
Amite, LA05-2010
Skills
- Insurance verification
- Eligibility determination
- CPT code verification
- Claims processing
- Medical billing
- Patient scheduling
- Medical records
- HIPAA compliance
- Healthcare software
- Microsoft Excel
- Customer service
- Specialist referrals
Timeline
Patient Access Specialist and Pre-auth clerk
ST TAMMANY HEALTH SYS
06.2023 - Current
Intake and Assessment Specialist
Northlake Behavioral Health System
08.2022 - 01.2023
Procedure Scheduler
Northlake Gastroenterology Associates
08.2020 - 09.2022
Pre-Registration Specialist
Lakeview Regional Medical Center
11.2012 - 09.2020
Certificate of Technical Studies - Medical Records
University of Phoenix
Certificate of Technical Studies - Medical Billing And Office
Delta College
High School Diploma -
Amite High School