Tabatha Lovelady
Des Moines,IA
Summary
Accomplished General Manager with a proven track record at Jethro's BBQ, enhancing operational efficiency and elevating service quality. Expert in staff management and operations management, I've driven profitability and staff development. Skilled in inventory control and fostering team growth, my leadership has consistently improved financial outcomes and employee satisfaction.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Jethro's BBQ
01.2019 - 08.2024
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
General Manager
Bad Art Bistro
06.2010 - 08.2018
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Bar Manager
First Ward House
01.2007 - 06.2010
Education
GED -
Central High School Os
Saint Joseph, MO05.2001
Skills
- Staff Management
- Inventory Control
- Operations Management
- Staff Development
- Employee Scheduling
- Food safety and sanitation
- Training and development background
Certification
Serv-Safe Certified
Timeline
Assistant General Manager
Jethro's BBQ
01.2019 - 08.2024
General Manager
Bad Art Bistro
06.2010 - 08.2018
Bar Manager
First Ward House
01.2007 - 06.2010
GED -
Central High School Os
Serv-Safe Certified
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