Approachable Hostess/Server with extensive experience managing reservations and waitlists. Warmly greets and seats guests promptly to maintain workflows. Highly organized and committed to creating welcoming atmosphere.
Overview
10
10
years of professional experience
Work History
Host
Sports Bar and Grill
12.2020 - Current
Handled high-pressure situations with composure.
Effectively managing large parties or unexpected events during busy shifts.
Answered customer questions about hours, seating, and menu information.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Hookah Server
VVS Restaurant and Bar
11.2021 - 05.2022
Ensured compliance with local regulations regarding tobacco use within the establishment''s premises.
Participated in staff training sessions, further developing skills in customer service, safety procedures, and product knowledge.
Educated customers about various hookah flavors, options, and proper usage techniques for an enhanced experience.
Demonstrated flexibility in adapting to varying shifts and workload demands as needed by the establishment.
Served customers in a timely fashion
Makeup Artist
The Luscious Beat
05.2021 - 10.2021
Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
Sanitized makeup tools to avoid spread of infection.
Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
Cashier
Big Lots
02.2018 - 12.2020
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cosmetologist
Jcpennys
06.2015 - 09.2017
Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Demonstrated high level of customer service to increase retention and satisfaction.
Processed payments, entering sales in register for prompt customer service.
Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
Education
High School Diploma -
Edisto High School, Orangeburg, SC
05-2015
Relevant Coursework: Cosmetology
Skills
Customer service
Team collaboration
Multitasking proficiency
Effective time management
Professional appearance
POS software
Telephone reception
Reservations
Table assignment coordination
Up-selling techniques
Event planning
Timeline
Hookah Server - VVS Restaurant and Bar
11.2021 - 05.2022
Makeup Artist - The Luscious Beat
05.2021 - 10.2021
Host - Sports Bar and Grill
12.2020 - Current
Cashier - Big Lots
02.2018 - 12.2020
Cosmetologist - Jcpennys
06.2015 - 09.2017
Edisto High School - High School Diploma,
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