Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
Account Specialist
CrossLink Life Sciences
Atlanta, GA
08.2020 - Current
Processes customer service orders promptly to increase customer satisfaction.
Obtains the POs for bill only cases and hospital owned items to process payments in AR System.
Speaks directly with the hospitals Supply Chain Purchasing department and the Sales Representatives to provide pricing, confirm purchases and handle any issues they may have.
Manages high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Manages multiple accounts simultaneously, demonstrating exceptional organizational skills and attention to detail. Including Joint Replacement, Foot and Ankle, and Trauma.
Works using Emails, Excell, ECAT, GHX, Oracle, Webops and Model N systems.
Independent Consultant
Beauty With TBrown
GRAY, GA
12.2018 - 11.2022
Kept customer information confidential and handled details accurately.
Encouraged team of 20 consulting professionals to make sales and provided and training on effective strategies to motivated members.
Placed orders for customer purchases and personal inventory to maintain consistent stock.
Conducted events online and at individual homes to promote products.
Maintained current knowledge of market trends to help clients feel fashionable and flattered by styles.
Maximized revenue by planning, establishing and managing effective therapy programs to attract and retain clients.
Medical Assistant
Internal Medicine Associates P.C
Macon, GA
01.2015 - 09.2018
Work closely with patients, doctors, and co-workers.
Responsible for handling paperwork,working patients up and checking patients in and out.
Responsible for collecting payments from patients.
Responsible for confirming insurances prior to patients seeing doctor or having procedures done.
Responsible for sending in the correct medications, dosage, and directions on each patient.
Bodily Injury Claims Adjuster
Ga Farm Bureau
Macon, MI
02.2005 - 08.2015
Handled 200 plus open claims.
Handled personal injuries with clients, lawyers, third parties, and other insurance companies.
Handled total loss of vehicles.
Was responsible for figuring out the prices for the vehicle and injuries.
Was responsible for paying what was owed to individuals and companies.
Made liability decisions.
Also, had to work independently, fast pace, and be very precise daily.
Education
Business Office Technology
Central Georgia Technical College
Macon, GA
3 2004
Jones County High School
Gray, GA
2002
Skills
Customer Service
Inventory Management
Problem-solving abilities
Quick learner in fast pace environments
Computer Proficiency
Territory Growth
Customer relationship development
Microsoft Proficiency
Training and team building
Timeline
Account Specialist
CrossLink Life Sciences
08.2020 - Current
Independent Consultant
Beauty With TBrown
12.2018 - 11.2022
Medical Assistant
Internal Medicine Associates P.C
01.2015 - 09.2018
Bodily Injury Claims Adjuster
Ga Farm Bureau
02.2005 - 08.2015
Business Office Technology
Central Georgia Technical College
Jones County High School
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