Tabitha Cunningham
Las Vegas
Summary
Experienced front office specialist with 3 years of success in a fast-paced clinic. Excels in an independent role, consistently providing outstanding customer service and top-notch administrative support. Demonstrates strong multitasking abilities and efficient problem-solving skills. Maintains smooth office operations even during high call volumes. Proficient in assisting back office staff with medical assisting tasks.
Overview
3
3
years of professional experience
Work History
Front Office Medical Support Specialist
Concentra
04.2022 - 08.2024
- Performed all front office duties independently while successfully maintaining patient flow and center times.
- Maintained high call volumes while ensuring minimal wait times.
- Ensured visit times met company standards and expectations.
- Demonstrates exceptional multitasking and problem-solving skills.
- Entered patient information manually and added ICD10 codes with charge entries in EHR.
- Fostered a comforting environment for patients by addressing their concerns promptly
- Contributed to timely patient care by helping back office triage during peak times.
Chiropractic Assistant
Advanced Spine and Rehabilitation
11.2021 - 03.2022
- Facilitated patient intake process while verifying record accuracy.
- Managed cleanliness and organization of back office.
- Logged patient vitals and chief complaints in EHR.
- Supported patients in therapy sessions, exercises, and recovery treatments.
Medical Assistant Externship
Colorectal Surgical Associates of Nevada
10.2021 - 11.2021
- Documented chief complaints accurately in the system.
- Supported lead MA and Physician during various in-office surgical procedures.
- Managed incoming calls effectively and scheduled appointments.
- Coordinated with pharmacies to ensure timely prescription fulfillment.
- Coordinate with hospitals to schedule surgeries.
- Recorded clinician entries such as surgical documentation in EHR.
Education
Medical Assistant - undefined
PIMA
Las Vegas, NV11.2021
Skills
- Performs all aspects of front office operations
- Independently works without direct supervision
- Effective communication and customer service skills
- Knowledge of Microsoft Office such as Word, Excel, Outlook and EHR systems
- Ability to multitask and manage time
- Achieves the clinics service standards
- Knowledge of medical terminology
Timeline
Front Office Medical Support Specialist
Concentra
04.2022 - 08.2024
Chiropractic Assistant
Advanced Spine and Rehabilitation
11.2021 - 03.2022
Medical Assistant Externship
Colorectal Surgical Associates of Nevada
10.2021 - 11.2021
Medical Assistant - undefined
PIMA
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