Overview
Work History
Education
Skills
Timeline
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Tabitha Gardner

Tabitha Gardner

Evansdale,IA

Overview

21
21
years of professional experience

Work History

Shift Manager

Burger King
Waterloo , Iowa
05.2022 - 09.2023
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Monitored store operations to ensure compliance with company policies and procedures.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.

Guest Services Associate

Holiday Inn Express Hotel Suites
Waterloo , Iowa
08.2002 - 12.2015
  • Greeted guests in a friendly and professional manner.
  • Provided information on hotel services, facilities, and local attractions.
  • Assisted with check-in and check-out procedures.
  • Performed daily audits of all front desk operations including cashiering activities and credit card transactions.
  • Handled incoming calls from potential customers inquiring about availability and rates.
  • Maintained cleanliness of the reception area by vacuuming carpets and dusting furniture on a regular basis.
  • Coordinated special requests from guests such as transportation arrangements or restaurant reservations.
  • Verified accuracy of billing statements prior to sending them out to customers.
  • Assisted with training new Guest Services Associates on proper procedures.

Education

High School Diploma -

Expo High School
Waterloo , Iowa
06-2000

Skills

  • Schedule oversight
  • Team Development
  • Supply Ordering
  • Quality Assurance
  • Schedule Management
  • Scheduling expertise
  • Payment Processing
  • Tech-Savvy
  • Delegating Work
  • Documentation And Reporting
  • Staff Motivation
  • Handling Customer Complaints

Timeline

Shift Manager

Burger King
05.2022 - 09.2023

Guest Services Associate

Holiday Inn Express Hotel Suites
08.2002 - 12.2015

High School Diploma -

Expo High School

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Tabitha Gardner