Summary
Overview
Work History
Education
Skills
References
Timeline
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Tabitha Lunsford

Helotes,Texas

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Proficient in communication, negotiation, problem-solving and providing tailored solutions. Strong team player with a proactive approach and a dedication to achieving targets.

Overview

22
22
years of professional experience

Work History

Inside Sales Account Executive

United Parcel Service, UPS
San Antonio, TX
02.2020 - 09.2024
  • Initiated sales correspondence, preparing and presenting professional bids to customers.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Negotiated prices, terms of sale and service agreement to close transactions.
  • Delivered superior customer support to improve account retention rate.
  • Cultivated and strengthened customer relationships to drive revenue growth.

Insurance Account Manager

State Farm Chad Dawson
San Antonio, Tx
05.2016 - 12.2019
  • Built and nurtured professional rapports with clients for bolstering the Agency's development.
  • Enhanced policy and household servicing, multiline management, and retention.
  • Showcased a talent for working autonomously while keeping open lines of communication with Agent and office peers.

Designated Manager

European Wax Center - Lpj Inc.
San Antonio, Tx
03.2015 - 01.2016
  • Enhanced financial performance while managing center operations, including payroll and scheduling.
  • Led regular staff meetings to ensure effective organization and communication, set performance targets on a monthly and quarterly basis, managed the recruitment process including screening applicants and conducting comprehensive training programs for new employees.
  • Provided training and guidance to new employees on company policies and procedures.

Department Manager

K Charles & Co. Salon
San Antonio, Tx
09.2002 - 01.2009
  • Started as an entry-level nail technician and progressed to a managerial role by consistently demonstrating leadership in customer service, sales, and client retention.
  • Conducted one-on-one training sessions for new team members, ensuring their successful onboarding and integration into the team.
  • Responsible for overseeing department budgets, specifically related to product orders and inventory control in both use and retail environments.

Education

Manicurist License -

Mims Cosmetology
San Antonio, Tx
07.2002

Associates of Fine Art -

Western Texas College
Snyder, Tx
05.1999

Honors/AP -

Seminole High School
Seminole, Tx
06.1997

Skills

  • Creates and executes organization processes for self-driven success
  • Adapts sales techniques to specific clients on an individualized basis
  • Proactively seeks self-development training and programs to increase knowledge and productivity
  • Demonstrates agility in periods of transformation
  • Relationship building and management

References

References available upon request.

Timeline

Inside Sales Account Executive

United Parcel Service, UPS
02.2020 - 09.2024

Insurance Account Manager

State Farm Chad Dawson
05.2016 - 12.2019

Designated Manager

European Wax Center - Lpj Inc.
03.2015 - 01.2016

Department Manager

K Charles & Co. Salon
09.2002 - 01.2009

Manicurist License -

Mims Cosmetology

Associates of Fine Art -

Western Texas College

Honors/AP -

Seminole High School
Tabitha Lunsford