Tabitha Newman
Cincinnati,OH
Summary
Hardworking medical office manager, providing excellent customer service, and task delegation skills. Creates patient satisfaction through efficient scheduling, registration and financial counseling, addressing questions and complaints. Highly organized with strengths in prioritizing tasks and managing deadlines. Thrives and succeeds under pressure.
Overview
5
5
years of professional experience
Work History
Office Manager
Family Eye Care
Cincinnati, OH
05.2022 - Current
- Oversaw daily front desk operations to ensure seamless patient flow during check-in and checkout.
- Reviewed employee timesheets for accuracy prior to payroll submission.
- Coordinated with insurance companies to confirm coverage of services provided.
- Trained new staff on office protocols, software applications, and customer service standards.
- Implemented electronic health record system that enhanced interdepartmental workflow.
- Conducted interviews, hired, and trained medical office teams while performing performance evaluations.
- Managed filing systems and maintained patient charts for efficient practice operations.
- Assisted optometrist with complex procedures, including glaucoma testing and retinal imaging.
Warehouse Team Lead
Millers (ceased operations)
Cincinnati, OH
06.2020 - 03.2022
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Conducted regular inspections of the facility to identify any potential hazards or areas of improvement.
- Supervised and trained employees on proper safety protocols, policies, and procedures.
- Inspected damaged goods prior to disposal or return to vendor.
- Assigned tasks to team members based on their skillsets and abilities.
Education
Nuclear Medicine Technology
University of Cincinnati
Cincinnati, OH05-2027
High School Diploma -
Taylor High School
Cincinnati, OH05-2020
Skills
- Patient care
- Healthcare regulations
- Electronic health records
- Training and development
- Office management
- Customer service
- Attention to detail
- Documentation
References
References available upon request.
Timeline
Office Manager
Family Eye Care
05.2022 - Current
Warehouse Team Lead
Millers (ceased operations)
06.2020 - 03.2022
Nuclear Medicine Technology
University of Cincinnati
High School Diploma -
Taylor High School
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